Hannah Crumblish
Boston,MA
Summary
Customer-focused professional with a proven track record in the food and aviation service industries, recognized for efficiency in diverse environments. Expertise in safety compliance, emergency response protocols, and delivering exemplary passenger service. Strong communication and teamwork skills contribute to creating exceptional experiences. Known for excellent service and friendly, personable attitude.
Overview
9
9
years of professional experience
Work History
Flight Attendant
JetBlue
Boston, DE
01.2022 - Current
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Addressed, de-escalated and resolved conflict issues on the spot, minimizing occurrences of escalation
- Thrived in a flexible and/or variable work schedule environment, shifting between day, night, weekend and holiday hours
- Enforced FAA and airline rules with passengers in business, economy and first class.
Server
Gators Dockside of Clermont
Clermont, FL
05.2018 - 12.2021
- Maintained a daily friendly service environment to guests and coworkers
- Experienced in training and mentoring all new hires
- Established a large following of recurring customers both individual and group
Unpaid Internship
Pivot Physical Therapy
Smyrna, DE
01.2021 - 05.2021
- Set up treatment equipment and prepared rooms.
- Helped and learned how to develop personal treatment care plans, prioritizing maximum comfort and safety for patients.
- Observed and reported to licensed physical therapist on condition conduct and progress of patients
Student Athlete
Delaware State University NCAA Division I Women's Softball Athlete
Dover, DE
08.2019 - 05.2021
- Received athletic scholarship
- Devoted 20+ hours per week to athletics while carrying a full academic course load and part time job
- Demonstrated leadership on and off the field; encouraged weekly team gatherings and functions
Volunteer Coach & Mentor
Softball Volunteer Coach & Mentor
Orlando, FL
08.2019 - 05.2021
- Collaborated with other coaches to design collegiate level training session
- Coordinated and led softball skill training and development instructions in individual and group settings
- Mentored in areas of teamwork, communication, and work ethic; acted as a positive role model for young females
Host
Sushi Storm
Clermont, FL
04.2016 - 05.2018
- Welcomed customers with infectious persona
- Required full-time physical agility while providing attentive and consistent customer service with a gracious attitude
- Able to think clearly, be a calming voice, and lead while multitasking under pressure
Education
Bachelor of Science - Kinesiology
Delaware State University
Dover, DE05.2021
Associate of Arts -
Eastern Florida State College
Melbourne, FL05.2019
Skills
- Outgoing and Friendly
- Resilience in High-Pressure Settings
- Team player with the ability to thrive independently and with minimal supervision
- Always up for a new adventure
- Take pride in maintaining a neat and professional personal appearance
- Multitasking and organization
- Stress management
Awards
- All-Southern Conference Selection, Eastern Florida State College, 08/01/17, 05/01/19
- Dean's List, Eastern Florida State College, 08/01/17, 05/01/19
- Dean's List, Delaware State University, 08/01/19, 05/01/21
Student Athlete Experience
Delaware State University NCAA Division I Women's Softball Athlete, Dover, DE, 08/01/19, 05/01/21
- Received athletic scholarship, Devoted 20+ hours per week to athletics while carrying a full academic course load and part time job, Demonstrated leadership on and off the field; encouraged weekly team gatherings and functions
Eastern Florida State College, Melbourne, FL, 08/01/17, 05/01/19
- Received athletic scholarship, Devoted 20+ hours per week to athletics while carrying a full academic course load and part time job, Demonstrated leadership on and off the field; encouraged weekly team gatherings and functions
Softball Volunteer Coach & Mentor, Orlando, FL, Dover, DE, 08/01/19, 05/01/21
- Collaborated with other coaches to design collegiate level training session, Coordinated and led softball skill training and development instructions in individual and group settings, Mentored in areas of teamwork, communication, and work ethic; acted as a positive role model for young females
Timeline
Flight Attendant
JetBlue
01.2022 - Current
Unpaid Internship
Pivot Physical Therapy
01.2021 - 05.2021
Student Athlete
Delaware State University NCAA Division I Women's Softball Athlete
08.2019 - 05.2021
Volunteer Coach & Mentor
Softball Volunteer Coach & Mentor
08.2019 - 05.2021
Server
Gators Dockside of Clermont
05.2018 - 12.2021
Host
Sushi Storm
04.2016 - 05.2018
Bachelor of Science - Kinesiology
Delaware State University
Associate of Arts -
Eastern Florida State College