Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Discussed cake design options, available flavors and specific event needs.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Retail Sales Associate
Goodwill Of Colorado
01.2022 - 01.2024
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
Greeted customers and helped with product questions, selections, and purchases.
Smoothie Maker
The Athletic Club At Flying Horse
06.2023 - 08.2023
Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
Streamlined workflow through efficient ingredient preparation and organization.
Increased repeat business with exceptional customer service and friendly interactions.
Increased efficiency by prepping fruits and vegetables ahead of time for easy access during busy periods.
Cake Baker/Decorator
Self-employed
06.2021 - 03.2023
Sold customized cakes to friends, family, and neighbors.
Produced cakes on time and according to customer's order.
Baked and decorated efficiently and in a manner to be both appealing to customers and leaving the workspace clean.
Education
Associate of Applied Science - Culinary Arts
Pikes Peak State College
Centennial, CO
06.2026
Skills
Efficiency
Food Safety and Sanitation
Multitasking capabilities
Attention to detail
Cake Decorating
Customer Service
Accomplishments
Earned Employee of the Month for high speed and efficiency, and for excellent customer service.