Hannah Curtis
Boca Raton
Summary
Dedicated professional with a strong focus on customer service and teamwork. Experienced in maintaining cleanliness and managing inventory effectively. Ready to contribute to enhancing guest satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Restaurant Busser/Drink Maker
Morikami Museum and Japanese Gardens
Delray Beach, FL
02.2025 - 07.2025
- Cleared and reset dining tables efficiently to prepare for new guests.
- Assisted servers in delivering food and beverages promptly during peak hours.
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
- Adapted quickly to changes in service flow, ensuring optimal support for team members.
Cake Decorator
Publix Bakery
Boca Raton, FL
06.2023 - 02.2025
- Designed and decorated custom cakes to meet customer specifications and preferences.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Ensured compliance with food safety regulations and quality standards in cake preparation.
- Trained new staff on proper decorating techniques and equipment usage.
Customer Service Representative
Publix
Boca Raton, FL
04.2022 - 06.2023
- Assisted customers with inquiries, ensuring prompt and accurate resolution of issues.
- Processed transactions efficiently, maintaining high levels of accuracy and customer satisfaction.
- Collaborated with team members to enhance service delivery and operational workflows.
- Trained new staff on customer service protocols and best practices for improved performance.
Education
Bachelor of Science - Molecular Biology
UCF/FAU
Orlando, FL12.2027
Skills
- Excellent teamwork
- Adaptable to change
- Maintaining cleanliness
- Customer Service-oriented
- Inventory management
- Attention to detail
Accomplishments
- Perfect workplace attendance
- 100+ Hours of Community Service
Languages
American Sign Language
Limited Working
Timeline
Restaurant Busser/Drink Maker
Morikami Museum and Japanese Gardens
02.2025 - 07.2025
Cake Decorator
Publix Bakery
06.2023 - 02.2025
Customer Service Representative
Publix
04.2022 - 06.2023
Bachelor of Science - Molecular Biology
UCF/FAU