HANNAH DANNEN
Summary
Dynamic radiology scheduler at Valley Radiology Imaging with expertise in patient scheduling and HIPAA compliance. Known for exceptional organizational skills.
Offering strong background in administrative tasks and keen interest in healthcare industry, eager to learn and grow in this role. I bring a solid understanding of customer service principles and the ability to quickly learn new systems and procedures.
Healthcare professional with focus on radiology scheduling, known for optimizing appointment systems and improving patient flow. Trusted for efficient coordination and detailed scheduling management.
Overview
4
4
years of professional experience
Work History
Radiology Scheduler
Valley Radiology Imaging
09.2023 - Current
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Streamlined appointment scheduling by implementing an efficient online booking system.
- Maintained strict adherence to HIPAA guidelines while handling sensitive patient information during the scheduling process.
- Managed high call volumes efficiently while maintaining a professional demeanor and providing exceptional customer service to both internal staff members and external callers alike.
- Collaborated with radiologists to ensure smooth workflow throughout the day, addressing any scheduling conflicts or delays as they arose.
- Ensured that all required pre-appointment documentation was complete, reducing last-minute cancellations due to missing paperwork or information gaps.
- Worked closely with referring physicians'' offices to coordinate timely referrals for diagnostic imaging services, expediting patient care when necessary.
Cashier /Retail Sales Associate
TJ Maxx Dept Store
10.2021 - 02.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Santa Teresa High School
San Jose, CA06-2022
Skills
- Medical office experience
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Data entry proficiency
- Appointment coordination
- Teamwork
- Attention to detail
- Reliability
- Organizational skills
- Patient confidentiality
- Self motivation
- Medical terminology
- Professionalism
- Professional demeanor
Timeline
Radiology Scheduler
Valley Radiology Imaging
09.2023 - Current
Cashier /Retail Sales Associate
TJ Maxx Dept Store
10.2021 - 02.2023
Santa Teresa High School
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