Heidi Storer
Prineville,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Offering diversified job skills with an emphasis in clear and concise communication, administrative support, computer knowledge, customer satisfaction, and attention to detail. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Analyst
BGIS
05.2022 - 05.2023
- Maintained client satisfaction with forward-thinking strategies focused on addressing client needs and resolving concerns
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes for clientele
- Contributed to team success by completing jobs quickly and accurately
- Coordinated statistical data analysis, design, and information flow
- Evaluated current processes to develop improvement plans
- Corrected data entry errors to prevent later issues such as duplication or data degradation
- Verified data files prior to entry to maintain high data accuracy
- Audited over 60 assets daily to ensure correct data delivery to clientele
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness, and willingness to help wherever needed
Realtor
Century 21
06.2021 - 01.2022
- Advised and informed prospective clients on current market activities and conditions
- Offered advice and assistance to customers, paying attention to special needs or wants
- Updated account information to maintain customer records
- Compared recently sold area properties to determine competitive market prices
- Resolved client concerns related to home purchases to maintain high satisfaction ratings
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales
- Established positive flow of communication with agents, clients, attorneys, and personnel involved in closing transactions
- Negotiated contracts with buyers and sellers to maximize customer savings
- Reviewed and executed confidential documents, contracts, and disclosures
- Managed scheduled meetings to maintain the satisfaction of both buyers and sellers and facilitate smooth purchases
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness, and willingness to help wherever needed
Instructional Assistant
Crook County School District
09.2018 - 06.2021
- Provided an inclusive environment with non-judgment and equal treatment to all involved
- Communicated with multiple departments as well as parents to ensure student success
- Adhered to predetermined behavior and academic plans and collaborated on adjustments
- Created successful schedules for each child in the Applied Behavior Analysis (ABA) program
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
- Provided support to help students with special needs learn and grow
- Delivered curriculum in both one-on-one lessons and group learning environments
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills
- Created lesson materials, visuals, and digital presentations to supplement lesson plans
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness, and willingness to help wherever needed
Office Manager
Beads And Pieces
04.2015 - 07.2016
- Ensured customer satisfaction daily
- Clear concise communication with vendors, management team, and supporting staff
- Organized and edited training manuals, multimedia visual aids, and other educational materials
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success
- Trained new hires to perform cross-training exercises with experienced workers
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Optimized organizational systems for payment collections, Accounts Payable/Accounts Receivable, deposits, and recordkeeping
- Established workflow processes monitored daily productivity, and implemented modifications to improve the overall performance of personnel
- Coached new hires on company processes while managing employees to achieve maximum production
- Developed standard operating procedures for all administrative employees
- Reviewed internal systems and organized training plans to address areas in need of improvement
- Conducted thorough reviews of operations to devise and deploy improvement strategies
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness, and willingness to help wherever needed
Food Production Technician
Kale Chip Factory
08.2013 - 03.2015
- Planned operations to meet established schedules, factoring in order demands and business forecasts
- Trained over 10 employees ensuring success in their quality of work
- Surpassed company objectives by cooperating with staff and team members to share and actualize processes to accomplish established goals
- Prepared and built food items according to standardized recipes and directions
- Adhered to company safety policies and procedures for proper food safety and sanitation
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness, and willingness to help wherever needed
Center Aide
Head Start
09.2009 - 03.2010
- Collaborated with others to support student independence, empowerment and learning
- Set up classroom equipment and organized activities
- Worked with young students with challenging behaviors
- Provided instruction and support under teacher's supervision
- Instructed children in crafts and other activities to promote gross and fine motor skills
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
- Used positive reinforcement techniques to promote patience and other good behaviors in children
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness, and willingness to help wherever needed
Office Manager, Events Director
Life Success Consultant
01.2006 - 08.2009
- Developed standard operating procedures for all administrative employees
- Coordinated schedules and timelines for events
- Managed administrative logistics of events planning, event booking, and event promotions
- Managed event logistics and operations
- Performed event coordination for larger parties and gatherings.
- Scheduled office meetings and client appointments for staff teams
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Handled client correspondence and tracked records to foster office efficiency
- Monitored supervisor's work calendar scheduling appointments, meetings, and travel
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness, and willingness to help wherever needed
Education
Some College (No Degree) - Human Development And Family Science
Oregon State University
Corvallis, ORAssociate of Applied Science - Computer Science, Business Management
Central Oregon Community College
Bend, ORSkills
- Customer Service
- Staff Training
- Data Quality Assurance Processes
- Complex Problem-Solving
- Active Listening and Analytical Skills
- Time Management
- Clear and Concise Communication
- Microsoft Office
- Google Docs
- Microsoft PowerPoint
- Excel Spreadsheets
- Creating Presentations and Reports
Certification
- Collaborative Problem Solving
- Autism Training for AI's
- Harassment Prevention in the Workplace
- Managing Stress to Optimize Performance
- OSHA
- Sharpening Focus to Stay on Track
- Back Safety and Injury Prevention
- Mobile Devices Cybersecurity Fundamentals
- Safety in the Workplace
- CPR
- Emergency Preparedness
- Environmental Awareness
Timeline
Data Analyst
BGIS
05.2022 - 05.2023
Realtor
Century 21
06.2021 - 01.2022
Instructional Assistant
Crook County School District
09.2018 - 06.2021
Office Manager
Beads And Pieces
04.2015 - 07.2016
Food Production Technician
Kale Chip Factory
08.2013 - 03.2015
Center Aide
Head Start
09.2009 - 03.2010
Office Manager, Events Director
Life Success Consultant
01.2006 - 08.2009
Some College (No Degree) - Human Development And Family Science
Oregon State University
Associate of Applied Science - Computer Science, Business Management
Central Oregon Community College
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