Highly motivated with excellent written and verbal communication capabilities, strong interpersonal relationship skills, and a unique combination of creative and analytical prowess; looking for an opportunity where I can use theoretical knowledge in a collaborative environment for the growth and success of the organization.
Overview
14
14
years of professional experience
Work History
National Sales Manager
Alliance Nationwide Exposition
05.2022 - 08.2023
Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
Attended events, training seminars, and manufacturer product showcases.
Met with customers to give sales presentations, negotiate contracts and promote services.
Liaised with marketing and product development departments to maintain brand consistency.
Developed and maintained key relationships with clients, leading to enhanced customer loyalty and increased repeat business.
Implemented data-driven decision-making processes for optimizing sales performance and targeting new opportunities.
Increased sales revenue by implementing innovative marketing strategies and effective sales team management.
Cosmetologist
Ravin Hair
11.2012 - 08.2015
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Created marketing advertisements for Paul Mitchell to increase sales.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 120 daily customers.
Managed conflict and potential adverse outcomes.
Inventory Management.
Responsible for company brand and image management.
Administrative Assistant
Legacy Protection Partners, LLC
10.2011 - 10.2012
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Handled client correspondence and tracked records to foster office efficiency.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Patient Care Advocate
Express Scripts
02.2010 - 12.2011
Resolved problems with areas such as communication and billing that could negatively impact services.
Updated documentation and reports detailing patient activities, care actions and pharmacy discrepancies.
Worked to improve and enhance patient lives through effective and compassionate care.
Kept programs in line with plan structure, company policy and legal requirements.
Chosen to participate in Lean Six Sigma training.
Trained employees for special accounts (DOD)
Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
Bartender
Airport Ale House
01.2010 - 04.2011
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Set up bar for operation, obtained cash bank and stocked service bar.
Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Trade - Cosmetology
Paul Mitchell The School
Orlando, FL
Skills
Product expertise
Strong Communication Skills
Critical Judgment
Customer service
Office administration
Networking expertise
Timeline
National Sales Manager
Alliance Nationwide Exposition
05.2022 - 08.2023
Cosmetologist
Ravin Hair
11.2012 - 08.2015
Administrative Assistant
Legacy Protection Partners, LLC
10.2011 - 10.2012
Patient Care Advocate
Express Scripts
02.2010 - 12.2011
Bartender
Airport Ale House
01.2010 - 04.2011
Trade - Cosmetology
Paul Mitchell The School
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