Proven leader with a track record of enhancing team performance and customer satisfaction at Mathews Management.
Skilled in complex problem-solving and effective team leadership, demonstrated through optimized staff schedules reducing overtime by significant margins.
Excelled in fostering professional relationships and improving safety procedures, ensuring a productive and engaged workforce.
Overview
5
5
years of professional experience
Work History
Manager
Mathews Management
07.2019 - 09.2024
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Bachalors of Business Administration - Accounting And Finance
Northeastern State University
12.2025
Skills
Microsoft Excel expertise
Electronic and paper filing
Cash flow management
Month-end reports
Timeline
Manager
Mathews Management
07.2019 - 09.2024
Bachalors of Business Administration - Accounting And Finance