Caleb Paul
Westerville,OH
Summary
Results-driven electrician with extensive experience at TD4 Electric, specializing in wiring installation and electrical troubleshooting. Proven ability to enhance project efficiency through collaboration and effective problem-solving. Recognized for minimizing downtime and improving customer satisfaction as a former Customer Care Representative at IGS Energy.
Overview
5
5
years of professional experience
Work History
Electrician
TD4 Electric
Columbus Ohio
07.2023 - Current
- Installed electrical systems in residential and commercial settings, ensuring compliance with local codes.
- Conducted routine maintenance and troubleshooting on various electrical equipment to minimize downtime.
- Collaborated with team members to plan and execute projects efficiently, enhancing workflow processes.
- Assisted in diagnosing electrical issues using advanced diagnostic tools and techniques for precise repairs.
Customer Care Representative
IGS Energy
Remote
04.2021 - 05.2023
- Responded to customer inquiries via phone, email, and chat, ensuring timely resolution of issues.
- Documented customer interactions in CRM system for future reference and quality assurance.
- Assisted customers with account management and billing inquiries, enhancing overall customer satisfaction.
- Collaborated with team members to improve response times and streamline support processes.
Education
High School Diploma -
Westerville South Highschool
Westerville Ohio 05.2019
Skills
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
Timeline
Electrician
TD4 Electric
07.2023 - Current
Customer Care Representative
IGS Energy
04.2021 - 05.2023
High School Diploma -
Westerville South Highschool