Hannah DePaolo

As a Checker I receive product from different vendors. I go through bills and I check the bills with our po's, I then see what the vendors have or have not sent. I then count the items and makes sure the vendors sent the correct amount in exceptional condition. I match the UPC with stickers for Food City Forklift Operators to to put in the slots of our warehouse. I also sign the vendors Bill of Lading. The second part of my job is a Receiving Clerk. With this part of my job I go through and I verify the po's through the WMS System I make sure the totals match the bills and po total. I do all the reports for totals that we receive each day on the computer system Excel.

• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Collaborated with team members to complete tasks quickly and increase overall productivity.
• Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
• Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Transported goods between warehouse according to shipment and storage needs.

• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

• Worked collaboratively in a team environment.
• Reported any incidents to management.
• Kept the work areas clean at all times.
• Monitored entrances, exits, and fitting rooms for any signs of theft.
• Accepted and processed returns.
• Suggested accessories and complementary purchases.
• Directed individuals to merchandise locations.
• Prepared merchandise for sales floor.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Immediately reported accidents, unsafe working conditions, or injuries to my manager.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.