Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Hannah Dilley

Indianapolis,IN

Summary

Adaptable and service-oriented professional with a diverse background in childcare, retail, and fast-paced customer service environments- bringing transferable skills well-suited for numerous job types. Experienced in communicating with individuals of all ages, managing multiple responsibilities under pressure, and maintaining a calm, professional demeanor in challenging situations. Demonstrates strong time management, attention to detail, and the ability to follow structured routines. A fast learner with a compassionate mindset, collaborative spirit, and a strong interest in working with, and helping others.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Marketing Intern

Custom Living Home Designs
Indianapolis, IN
05.2025 - Current
  • I learned about content creation when marketing homes and construction progress.
  • Collaborated with a team of professionals, working on new ideas and creativity.
  • Traveling to and being on active job sites to capture content.

Server, Carryout, Hostess

Arni's Restaurant
Indianapolis, IN
09.2020 - Current
  • Serving: maintained a clean work environment, communicated with customers, and made sure their needs were met, while working with all other positions to ensure a smoothly flowing work environment. I also developed memorization skills to promote specials and offers to customers, as well as being able to memorize the entire food and bar menu.
  • Carry out: answered phone calls from customers, used the computer system to put orders into the kitchen, learned how to deal with upset or impatient customers in a polite way, and worked with outside companies such as DoorDash.
  • Hosting: learned great organization and time management skills, and gained experience with scheduling things such as reservations or parties.
  • With all these positions, I learned a lot about teamwork and working together to make sure the operation runs smoothly.

Childcare Provider

Personal Relations
Zionsville, IN
05.2024 - 08.2024
  • Learned how to work with children and keep them on a consistent schedule.
  • Developed more creative thinking when planning activities.
  • I became more organized and developed better time management skills.

Retail Sales Associate

Dry Goods USA
Indianapolis, IN
12.2021 - 05.2022
  • Developed skills on how to upsell to customers, recommending items that may be of interest, and mentioning promotions.
  • Learned how to operate the computer systems, doing things like checking out customers, looking up inventory at our store or another, ordering items, and applying discounts.
  • Kept a clean environment for customers.
  • Learned communication skills with customers and co-workers.

Education

Bachelor of Science - Human Biology

Indiana University, Bloomington
Bloomington, IN
05-2027

High School Diploma -

St. Theodore Guerin Catholic High School
Noblesville, IN
05-2023

Skills

  • Customer service
  • Cash handling
  • Safe food handling, food running
  • Time management, organizational skills
  • Creative thinking
  • Positive and professional, strong work ethic
  • Team collaboration
  • Conflict resolution
  • Memory retention
  • Server training

Affiliations

  • Карра Kappa Gamma, Delta Chapter- Bloomington, IN
  • Involved in the Indiana University Dance Marathon
  • Member of the Indiana University Wellness Society

Certification

  • Currently am licensed to serve alcohol

Timeline

Marketing Intern

Custom Living Home Designs
05.2025 - Current

Childcare Provider

Personal Relations
05.2024 - 08.2024

Retail Sales Associate

Dry Goods USA
12.2021 - 05.2022

Server, Carryout, Hostess

Arni's Restaurant
09.2020 - Current

Bachelor of Science - Human Biology

Indiana University, Bloomington

High School Diploma -

St. Theodore Guerin Catholic High School

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