Highly-motivated employee with desire to take on new challenges all while provided meaningful education to students. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Instructional ESE - transitions
Osceola County School District
Harmony, FL
08.2024 - Current
Designed and implemented differentiated lessons aligned with IEP goals, state standards, and student interests.
Delivered targeted reading and language instruction using evidence-based interventions and literacy strategies.
Created inclusive, supportive environments for students with diverse needs, including ELLs and students with disabilities.
Conducted regular progress monitoring and data analysis to adjust instruction and support student growth.
Fostered student independence and life skills through transition-focused instruction and real-world applications.
Collaborated with families, support staff, and community agencies to build strong student support systems.
Led IEP meetings, contributed to behavior plans, and maintained accurate and timely documentation.
Integrated hands-on learning, classroom technology, and project-based approaches to increase student engagement.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Staff
Publix Super Markets
11.2017 - Current
Delivered friendly, efficient service in a fast-paced retail environment, assisting 100+ customers daily with purchases, inquiries, and problem resolution.
Maintained a clean, organized front end and ensured proper handling of customer transactions.
Resolved customer concerns with professionalism and empathy, supporting positive shopping experiences.
Collaborated with team members to ensure smooth store operations, including opening/closing tasks and restocking.
Adapted communication style to meet the needs of diverse customers, including individuals with disabilities and language barriers.
Recognized for reliability, teamwork, and maintaining a positive attitude under pressure.
ESE Paraprofessional
Harmony High School
08.2022 - 06.2025
Provided direct support to students with exceptional needs in inclusive and self-contained classroom settings.
Assisted in implementing IEP goals through individualized instruction, accommodations, and behavior plans.
Supported students with academic tasks, life skills, and social-emotional development under the guidance of certified teachers.
Collaborated with teachers, therapists, and families to ensure consistency and progress toward learning goals.
Monitored student behavior and used positive reinforcement strategies to encourage engagement and independence.
Helped create a safe, structured, and nurturing environment by modeling appropriate behaviors and reinforcing classroom expectations.
Documented daily student progress and incidents in accordance with school policies and IEP requirements.
Customer Service Manager
Walmart
05.2010 - 11.2017
Responsible for interactions of numerous cashiers and customer service representatives to ensure consumer satisfaction.
Oversaw and managed cashier schedules and cash needs over three shifts of operations.
Managed and resolved various consumer concerns in multiple departments.
Uphold company policies and procedures and kept team members accountable for their actions.
Ensured the front of the store displayed a pleasant appearance for consumers.
Education
Bachelor of Science - Exceptional Student Education