Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Work Preference
Timeline
Hi, I’m

Hannah Donelson

Sugarcreek,MO
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Hannah  Donelson

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
years of professional experience
1
Certification

Work History

Harrah's Casino

Beverage Server
06.2020 - 09.2023

Job overview

  • Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
  • Developed rapport with regular customers, fostering loyalty and repeat business.
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Resolved customer complaints professionally, prioritizing guest satisfaction and maintaining a positive atmosphere.
  • Assisted in training new hires on best practices for beverage service, contributing to overall team proficiency.
  • Balanced multiple responsibilities efficiently, providing exceptional service during high-traffic shifts.
  • Prepared hot coffee and tea according to customer requests.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Maintained a clean and organized work environment, ensuring optimal service for patrons.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Microtel Inn By Wyndham Liberty

Hotel Housekeeper
03.2018 - 08.2021

Job overview

  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
  • Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
  • Assisted with scheduling adjustments as needed, enabling optimal staffing levels during peak periods while avoiding overtime expenses for the department.

Spectrum Station

Assistant Infant Teacher
02.2015 - 04.2019

Job overview

  • Participated in ongoing professional development opportunities to stay current on best practices within early childhood education.
  • Established strong relationships with parents, maintaining open communication about their child''s progress and any concerns that arose.
  • Collaborated with lead teachers to develop strategies for addressing individual infant needs and fostering developmental growth.
  • Provided consistent care routines for infants including diapering, feeding, and napping while adhering to strict health guidelines.
  • Maintained accurate records of infant attendance, meal consumption, diaper changes, and other required documentation for licensing purposes.
  • Employed creative problem-solving skills to manage challenging infant behaviors, working closely with lead teachers and parents to develop appropriate interventions.
  • Helped to create a team-oriented workplace by collaborating with fellow staff members in planning and executing daily responsibilities.
  • Promoted a safe and nurturing environment for infants, regularly checking play areas for potential hazards.
  • Fostered social-emotional growth among infants by modeling appropriate behaviors such as sharing toys or taking turns during group playtime activities.
  • Strengthened parent involvement in their child''s education by providing resources and information on supporting infant development at home.
  • Boosted cognitive development through intentional planning of stimulating activities suitable for each infant''s unique abilities and interests.
  • Enhanced infant learning experiences by incorporating age-appropriate activities and sensory materials into daily routines.
  • Demonstrated flexibility and adaptability when responding to changing classroom needs or unexpected situations, ensuring the well-being of all infants under care.
  • Accommodated diverse family cultures and traditions within the classroom environment through inclusive lesson plans and culturally sensitive practices.
  • Contributed to a positive classroom atmosphere by displaying warmth, empathy, and patience when interacting with infants, staff, and families.
  • Upheld high standards of cleanliness within the classroom setting by regularly sanitizing toys, surfaces, and equipment according to established procedures.
  • Improved classroom organization by creating visually appealing and accessible learning stations tailored to infants'' interests and developmental levels.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Gathered materials and resources to prepare for lessons and activities.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Hallmark Distribution Center

Picker Packer
05.2014 - 11.2015

Job overview

  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Education

North Kansas City High School
Kansas City, MO

High School Diploma
05.2014

University Overview

I also have a GED.

Skills

  • Excellent customer service
  • Strong Communication Skills
  • Patience and Empathy
  • Efficient multitasking
  • Reliability and punctuality
  • Cleanliness and sanitation
  • Money Handling
  • Organization and Planning
  • Cash handling expertise
  • Responsible Alcohol Service
  • Memory retention
  • Professional Appearance
  • Menu Memorization
  • Order Accuracy
  • Reliable and Responsible
  • Cleaning and sanitizing
  • Adaptable and Flexible
  • Decision-Making
  • Team Leadership
  • Cash Handling
  • Cool Under Pressure
  • High Energy and Stamina
  • Bed making proficiency
  • Cleaning techniques
  • Bathroom cleaning proficiency
  • Room turnover
  • Safe Chemical Handling
  • Guest Relations
  • Safety Monitoring
  • Laundry expertise
  • Time Management
  • Customer Service
  • Multitasking and Prioritizing
  • Quality Control
  • Art and Craft Activities
  • Safety awareness
  • Growth Mindset Encouragement
  • Parent-Teacher Communication
  • Social Skills Promotion
  • Teaching strategies
  • Curriculum Implementation
  • Age-Appropriate Activities
  • Motor Skills Development
  • Early Childhood Education
  • Nurturing Attitude
  • Professional Development Commitment
  • Potty Training Assistance
  • Language Development Support
  • Sensory Play Ideas
  • Sleep Training Support
  • Strong Work Ethic
  • Friendly and likeable
  • Loves children

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised groups of up to 6 children from three months to 2 years of age.
  • Cleaned an average of 45 homes per day.

Certification

  • Missouri Gaming License - Expired
  • Certified Food Handling , Harrah's Casino - Expired
Availability
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sunday
morning
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Work-life balanceCareer advancementFlexible work hoursWork from home option

Timeline

Beverage Server

Harrah's Casino
06.2020 - 09.2023

Hotel Housekeeper

Microtel Inn By Wyndham Liberty
03.2018 - 08.2021

Assistant Infant Teacher

Spectrum Station
02.2015 - 04.2019

Picker Packer

Hallmark Distribution Center
05.2014 - 11.2015

North Kansas City High School

High School Diploma
Hannah Donelson