Summary
Overview
Work History
Education
Skills
Community Service
Interests
Timeline
Generic

Hannah Duran

New York

Summary

An enthusiastic multi-hyphenate artist who is experienced with crowd management and guest assistance in various event settings. Utilizes strong communication and organizational skills to ensure seamless operations. Track record of delivering exceptional customer service and maintaining a safe, welcoming environment. Thrives in unpredictable, theatrical settings.

Overview

9
9
years of professional experience

Work History

Usher

Nederlander Organization
07.2018 - Current
  • Collaborated with management to implement crowd control strategies during high-attendance shows.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
  • Trained new ushers on operational procedures and customer service best practices.

Adviser/Front Desk Receptionist

Stretch*d
11.2022 - 07.2025
  • Answered Phones and Emails
  • Customer Service
  • Data Collections
  • Processing Transactions,
  • Signing for Packages,
  • Organization and Opening up the space

Baker/Retail/Assistant

Levain Bakery
01.2020 - 11.2021
  • Followed Detailed Instructions and Recipes in preparing cookies and other pastries
  • Making coffee, tea and other espresso beverages
  • Taking Customer Orders and ringing up using Square
  • Preparing Online Orders
  • Training new hires on all of the above

Brand Ambassador

TheaterMAMA
04.2019 - 02.2020
  • Advertising various Broadway Shows through passing out flyers and starting conversations with theatergoers
  • Providing Support and Enthusiasm during long TKTS lines
  • Performing and Flash Mob Dancing

Quick Changer/Box Office

Academy of Performing Arts
07.2016 - 09.2017
  • Sold and organized tickets for various shows
  • Collected inventory and stock. of supplies, ordered restock
  • Helped Actors Offstage do Costume Changes mid-show
  • Props and Costume Handling, Organization and Cleaning

Education

Diploma -

Monomoy Regional High School
Harwich, MA
06.2017

Certificate - Musical Theater

American Musical And Dramatic Academy
New York, NY
02.2019

Skills

  • Animal Caretaker: specializing in cats and dogs
  • Classical Violinist/Irish Fiddler
  • Pianist
  • Writing in song, article and blog format
  • Improv Comedy
  • Conversational Spanish Speaker
  • Reading Comprehension Skills
  • Flourishing Multitasker
  • Strong People Skills
  • Cash Register Operations
  • Teamwork

Community Service

Liberty Animal Shelter, Volunteer caretaker and trainer

Interests

  • Acting and Theater
  • Blogging
  • Crafting and DIY Projects
  • Baking
  • Mindfulness Practices
  • Yoga
  • Animal Care
  • Reading
  • Strategy Games
  • Fashion and Style
  • Participating in local clean-up initiatives

Timeline

Adviser/Front Desk Receptionist

Stretch*d
11.2022 - 07.2025

Baker/Retail/Assistant

Levain Bakery
01.2020 - 11.2021

Brand Ambassador

TheaterMAMA
04.2019 - 02.2020

Usher

Nederlander Organization
07.2018 - Current

Quick Changer/Box Office

Academy of Performing Arts
07.2016 - 09.2017

Diploma -

Monomoy Regional High School

Certificate - Musical Theater

American Musical And Dramatic Academy

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