Hannah Dutcher- Feaker
Marion,IA
Summary
Easy-going and personable car wash attendant with several years of experience delivering outstanding customer service. Talented people-person creates welcoming and enjoyable experiences which facilitate repeat business and loyal, long-term customer base. Skilled in interior and exterior wash and detailing services, quality products knowledge and chemical applications.
Overview
5
5
years of professional experience
Work History
Car Wash Attendant
Sparkling Image Car Wash
Cedar Rapids, IA
09.2023 - Current
- Greeted customers and answered questions regarding services offered.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Resolved customer issues in accordance with company guidelines.
- Inspected vehicles for damage prior to washing.
- Worked closely with team members to ensure efficient service delivery.
- Assisted customers with selection of car wash packages and add-on services.
Crew Member
Wendys Restaurant
Cedar Rapids, IA
11.2022 - 05.2023
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Collaborated with other team members to ensure timely completion of tasks.
Waitress
Hy-Vee Market Grille
Cedar Rapids, Iowa
10.2020 - 10.2022
- Communicated daily specials to customers.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted in seating guests at tables or booths.
- Checked back with customers throughout meal service to ensure satisfaction.
Skills
- Vehicle inspection
- Customer service
- Service upselling
- Quality assurance
- Team collaboration
- Attention to detail
- Time management
- Customer feedback
- Self-motivation and initiative
- Interior and exterior cleaning
- Teamwork and contribution
- Sales and upselling
Timeline
Car Wash Attendant
Sparkling Image Car Wash
09.2023 - Current
Crew Member
Wendys Restaurant
11.2022 - 05.2023
Waitress
Hy-Vee Market Grille
10.2020 - 10.2022
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