Hannah Eckstein
Franklin,TN
Summary
Results-driven hospitality worker with proven experience in customer service and team collaboration. Committed to enhancing customer satisfaction and operational efficiency through effective communication and time management.
Overview
2
2
years of professional experience
Work History
Lead Barista
Coffee House at Second and Bridge
Franklin, TN
08.2022 - 07.2024
- Supervised daily coffee shop operations and maintained quality standards.
- Developed customer relationships through exceptional service and product recommendations.
- Trained and mentored new baristas on equipment and beverage preparation.
- Managed inventory levels and ordered supplies to ensure product availability.
- Ensured cleanliness and organization of workstations and customer areas.
- Handled cash register operations and processed customer transactions accurately.
Legal Assistant Intern
Weaver Loveless Law
Lake Wales, Florida
01.2022 - 07.2022
- Greeted clients upon arrival and led them into the meeting room.
- Answered phones to provide information to callers or route calls to appropriate parties.
- Scheduled appointments with clients, witnesses, and local businesses.
- Drafted correspondence and communication for client updates and inquiries.
- Organized and maintained electronic filing systems for easy access.
- Collaborated with team members to streamline administrative processes effectively.
Education
High School Diploma -
Pensacola Christian Academy
Homescool05-2021
Bachelor of Arts - Documentary Filmmaking
New College Franklin
FranklinSkills
- Customer service
- Effective communication
- Time management
- Team collaboration
- POS systems
- Coffee expertise
- Food preparation
Timeline
Lead Barista
Coffee House at Second and Bridge
08.2022 - 07.2024
Legal Assistant Intern
Weaver Loveless Law
01.2022 - 07.2022
High School Diploma -
Pensacola Christian Academy
Bachelor of Arts - Documentary Filmmaking
New College Franklin
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