Hannah Eisbrenner
Benson,NC
Summary
I am a responsible and motivated student ready to apply education in the workplace. In addition, I am an ambitious, career-focused job seeker, anxious to obtain an entry-level/intern position in Cyber security to help launch my career while achieving company goals. I strive to be a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. While I have not mastered technical abilities with software and applications, I am very eager to learn. I do possess some knowledge and understanding of Cyber security fundamentals including, Networking and System Administration, Attack Vectors, Operating Systems, Virtual Machines, Network Security, and more. I will be continuing my education and skills in Cyber security, as well. If given the chance I will be dedicated to understanding, assessing, and completing all work in a timely manner.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Full-time Nanny
Seek Lighting LLC
Raleigh, NC
08.2021 - Current
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Transported children to school, extracurricular activities, and appointments when needed.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Developed positive relationships with each child by providing nurturing care.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Assisted children with completing homework and special assignments to improve academic performance.
YMCA Volunteer
YMCA Child Development Center
Cary, NC
11.2021 - 03.2022
- Assisted in developing engaging activities for children during open gym hours.
- Provided guidance and support to young people attending after school programs.
- Coordinated with other volunteers on various tasks throughout the facility.
- Instilled values to help young people make ethical and moral choices.
- Built stronger youth by teaching leadership skills and sharing job knowledge.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Met with staff to discuss rules, regulations and work-related problems.
Daycare Assistant Teacher
King's Town Child Development Center
Raleigh, NC
05.2021 - 08.2021
- Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
- Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
- Developed and enforced positive strategies to encourage good behavior.
- Demonstrated knowledge of basic first aid procedures for minor illnesses or injuries.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Cared for 20 children ages 1 to 4.
Head Hostess
TGIF Fridays
Garner, NC
01.2021 - 05.2021
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Trained new staff on proper hosting procedures and policies.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
- Answered telephone to provide dining information and take reservations.
- Resolved conflicts between customers in an efficient and professional manner.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Collaborated with other departments to coordinate events or services as needed.
- Ensured that the dining room was always clean, organized, and presentable.
- Provided excellent customer service to ensure guest satisfaction.
- Handled guest complaints and promoted positive dining experience for restaurant customers by maintaining pleasant attitude in situations.
Team Member
Goodberry's Frozen Custard
Garner, NC
05.2020 - 01.2021
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Addressed customer needs, responding to specific requests.
- Resolved customer issues promptly in a professional manner.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Processed and retrieved customer special orders.
Education
In Process of Obtaining Associates degree - Cyber Security
Wake Technical Community College
Raleigh, NCSkills
- Effective Team Leader
- People-Oriented
- First Aid and CPR Certified
- Active Listener
- MS Office Proficient
- Dependable
- Adaptability and Flexibility
- Task Prioritization
- Problem-Solving
- Time Management
- Professional Demeanor
- Team Building
- Analytical Skills
- Team Collaboration
- Multitasking
- Written Communication
- Interpersonal Skills
Certification
- Certificate for, "Learning Computer Security and Internet Safety". Date of completion: 2/20/2024
- Certificate for, "Communication Foundations". Date of completion: 10/24/2023
- Certificate for, "Change Management Foundations". Date of completion: 11/27/2023
- Certificate for, "IT Service Management Foundations: Problem Management". Date of completion 11/28/2023
- Certificate for, "Intro to Service Management with ITIL 4". Date of completion: 12/05/2023
- Certificate for, "DevOps Foundations". Date of completion: 12/05/2023
- Certification for," Foundations of Diversity,Equity, Inclusion, and Belonging". Date of completion: 12/05/2023
Accomplishments
- Throughout high school l I was on the National Honor's society and Spanish Honors society.
- I have been invited to join the Honor's society and the Phi Theta Kappa International Honor Society at WTCC for my academic standings and accomplishments.
Timeline
YMCA Volunteer
YMCA Child Development Center
11.2021 - 03.2022
Full-time Nanny
Seek Lighting LLC
08.2021 - Current
Daycare Assistant Teacher
King's Town Child Development Center
05.2021 - 08.2021
Head Hostess
TGIF Fridays
01.2021 - 05.2021
Team Member
Goodberry's Frozen Custard
05.2020 - 01.2021
In Process of Obtaining Associates degree - Cyber Security
Wake Technical Community College
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