Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Ellis

Hannah Ellis

Summary

Dedicated Care Partner at Brookdale Medford, skilled in compassionate care and healthcare documentation. Enhanced patient comfort through personalized support and effective communication, ensuring safety and dignity. Proven problem-solver with strong time management abilities, fostering a welcoming environment and advocating for patients' rights during challenging times.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Care Partner

Brookdale Medford
05.2025 - Current
  • Served as an advocate for patients' rights, upholding ethical standards in all aspects of care provision.
  • Answered call lights and supported patient comfort and safety by adjusting equipment.
  • Enhanced patient comfort by providing personalized care and support throughout their stay.
  • Facilitated the smooth transition between shifts by providing detailed hand-off reports to incoming care partners.
  • Contributed to a welcoming atmosphere by maintaining clean and organized patient rooms, common areas, and workspaces.
  • Provided emotional support to patients and families, fostering a positive environment during difficult times.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Ensured patient safety through regular room checks and vigilance regarding potential hazards or concerns.
  • Performed basic wound care duties under nurse supervision, promoting healing and preventing infection.

Cashier

Walmart
04.2025 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Student Worker

Oregon State University Housing and Dining
10.2023 - 03.2025
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
  • Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
  • Upheld campus safety standards through regular participation in training sessions and serving as an informed resource for fellow student workers.
  • Boosted dining hall efficiency with quick and courteous meal service.

Thrift Store Person

Klamath Hospice
06.2021 - 08.2023
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Assisted in successful promotional events, engaging customers and driving sales growth.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.

Fast Food Worker

Burger King
04.2021 - 05.2021
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.

Education

Certificate of Completion - CNA 1

Pacific Health Care Training
Central Point, OR
06-2025

General Studies

Mazama High School
Klamath Falls, OR
06-2023

Skills

  • Compassionate care
  • Transportation assistance
  • End-of-life care
  • Mobility support
  • First aid and CPR
  • Personal care assistance
  • Healthcare documentation
  • Problem-solving
  • Time management
  • Elderly care
  • Multitasking and organization
  • Daily living assistance

Certification

  • BSL/CPR Training - 06/06/2025 - 06/06/2026

Timeline

Care Partner

Brookdale Medford
05.2025 - Current

Cashier

Walmart
04.2025 - 05.2025

Student Worker

Oregon State University Housing and Dining
10.2023 - 03.2025

Thrift Store Person

Klamath Hospice
06.2021 - 08.2023

Fast Food Worker

Burger King
04.2021 - 05.2021

Certificate of Completion - CNA 1

Pacific Health Care Training

General Studies

Mazama High School

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