Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Hannah E. Reed

Houston

Summary

Results-driven management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, operational efficiency, and staff development. Adaptable with track record of guiding teams through changing needs while maintaining high standards and delivering impactful outcomes. Renowned for reliability and effective leadership.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Site Director, CSR

Kidventure
09.2023 - Current
  • Oversaw daily operations, ensuring compliance with safety of students/ campers, and quality standards.
  • Managed staff scheduling, optimizing workforce efficiency and productivity.
  • Implemented training sessions for new team members, enhancing operational performance.
  • Direct communication with parents and site contacts, as well as recording the duration of the child's stay / activities throughout camp daily.
  • Evaluated process workflows, identifying areas for improvement and efficiency gains.

Driver

Uber
2022 - 2023
  • Navigated diverse routes efficiently, ensuring timely deliveries and customer satisfaction.
  • Maintained vehicle cleanliness and functionality, adhering to safety standards and regulations.
  • Assisted in loading and unloading cargo, ensuring safe handling of goods.

Cashier

McDonald's
2018 - 2020
  • Processed customer transactions efficiently using POS systems.
  • Handled returns and exchanges while adhering to company policies.
  • Maintained cleanliness of work areas and adhered to food safety standards.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.

Waitress, Cashier, Cook

Sandy McGee's
2012 - 2018
  • Provided excellent customer service by efficiently taking orders and ensuring timely delivery of food and beverages.
  • Assisted in training new staff on restaurant procedures and menu items to maintain service quality.
  • Upheld cleanliness and organization of dining area, contributing to a pleasant dining environment for guests.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Prepared ingredients by chopping, slicing, and measuring for various menu items.

Server and Hostess

Pappadeaux
10.2016 - 03.2017
  • Prepare dining area, clean tables and floors; replacing proper dining ware after each served group.
  • Interact with customers to provide quality customer service.
  • Suggest ideal courses and specialty plates or drinks.

Secretary and Human Resources Assistant

Carlton Staffing Temp Agency
01.2015 - 2017
  • Secretary and Human Resources Assistant at Voestalpine Boehler Welding,
  • Data Base Entry for Severn Trent Waste Water Services
  • Assisted in many one-day, or multi-week positions. Including receptionist, event hand, and staff member.

Server

Churrascos
02.2016 - 10.2016


  • Stage dining area, clean tables and floors; replacing proper silverware and glassware after each served group.
  • Interact with customers to provide quality customer service.
  • Suggest ideal courses and specialty plates or beverages.

Head Hostess, Event Coordinator, Server

Americas
10.2014 - 04.2015
  • Assist callers in reservations and meal dates, maintain front of house cleanliness
  • Work alongside team members to plan and coordinate events, as well as serve potential clients suggested course ideas
  • Recommend dishes and fine wines at table service
  • Hold to a high standard of appearance and atmosphere

Education

Undergraduate Certification - Paralegal Studies

Post University
Waterbury, CT
12-2025

GED - Basic Studies

Wharton County Junior College

Skills

  • Operational leadership
  • Operational planning
  • Customer service management
  • Staff development
  • Hiring practices
  • Staff management
  • Teamwork and collaboration
  • Problem-solving
  • Responsible and dependable
  • Coaching and mentoring

Accomplishments

  • Awarded Musician of the Year, 2007.
  • Gained GED at 16yrs of age.
  • Mother of 3.
  • Opened Scrapbooking Business in 2021.

Certification

-CPR

-Safe Haven / Abuse Prevention

Timeline

Site Director, CSR

Kidventure
09.2023 - Current

Server and Hostess

Pappadeaux
10.2016 - 03.2017

Server

Churrascos
02.2016 - 10.2016

Secretary and Human Resources Assistant

Carlton Staffing Temp Agency
01.2015 - 2017

Head Hostess, Event Coordinator, Server

Americas
10.2014 - 04.2015

Driver

Uber
2022 - 2023

Cashier

McDonald's
2018 - 2020

Waitress, Cashier, Cook

Sandy McGee's
2012 - 2018

Undergraduate Certification - Paralegal Studies

Post University

GED - Basic Studies

Wharton County Junior College

Similar Profiles

CREATE PROFILE