Hannah Erickson
San Diego,CA
Summary
Efficient Server Assistant with background in high-volume, fine dining environments. Skilled in maintaining cleanliness, supporting server tasks and enhancing guest satisfaction. Strong knowledge of menu presentation and food preparation standards. Notable ability to work well under pressure while ensuring smooth restaurant operations.
Overview
6
6
years of professional experience
Work History
Server Assistant, Room Service Server, Food Runner
South Coast Winery Resort and Spa
04.2022 - Current
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Monitored customer satisfaction, quality and additional services on tables.
- Resolved customer complaints swiftly and professionally when needed.
- Followed health code standards while handling food and beverage items.
- Responded promptly to requests from servers or other staff members.
- Communicated effectively with other personnel to coordinate tasks efficiently.
Hair Stylist
Lux Lox Salon
03.2024 - Current
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Upsold additional services when appropriate to increase sales volume.
- Demonstrated knowledge of health and safety regulations in the workplace.
Janitor/Facilities Staff
Rancho Christian Community School/Church
01.2021 - 03.2022
- Ensured the school's presentable appearance for prospective transfer students and parents.
- Coordinated with general managers and facility teams on upcoming repairs and projects
- Facilitated optimal teaching environment through effective communication with team members
- Efficiently maintained focus in high-pressure situations
Volunteer
Semper Fi Community Task Force Temecula
Temecula
12.2018 - 12.2020
- Ensured disabled veterans had secure and well-maintained living quarters
- (Yard work, fundraising, etc.)
- Delivered exceptional experiences to veterans while effectively communicating their needs and ensuring satisfaction
- Collaborated effectively within a team environment in the Volunteering program
Education
Licensed Cosmetologist -
Bellus Academy
Poway, CA03-2024
High School Graduate -
Great Oak High School
01.2021
Skills
- Customer Service
- Verbal and Written Communication
- Good Listening Skills
- Cleaning
- Safe Food Handling
- Attention to Detail
Timeline
Hair Stylist
Lux Lox Salon
03.2024 - Current
Server Assistant, Room Service Server, Food Runner
South Coast Winery Resort and Spa
04.2022 - Current
Janitor/Facilities Staff
Rancho Christian Community School/Church
01.2021 - 03.2022
Volunteer
Semper Fi Community Task Force Temecula
12.2018 - 12.2020
Licensed Cosmetologist -
Bellus Academy
High School Graduate -
Great Oak High School
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