Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Erni

Lawton

Summary

Professional with solid background in family management, adept at overseeing daily operations and fostering harmonious environment. Skilled in budgeting, scheduling, and conflict resolution, ensuring effective management of household responsibilities. Strong focus on teamwork and adaptability, consistently delivering results in dynamic situations. Dependable and proactive, with knack for anticipating and addressing needs efficiently.

Overview

11
11
years of professional experience

Work History

Family Manager

Self-employeed
11.2018 - Current
  • Organized daily schedules and activities to enhance family routines.
  • Developed efficient meal planning strategies to simplify grocery shopping.
  • Managed household budgets and tracked expenses for financial stability.
  • Coordinated family appointments, ensuring timely attendance and organization.

Sales Associate

Shoe Show
03.2018 - 10.2018
  • Delivered exceptional customer service, fostering positive relationships and repeat business.
  • Executed sales strategies to exceed monthly targets and enhance product visibility.
  • Trained new associates on sales techniques, inventory management, and customer service.
  • Managed inventory levels, ensuring optimal stock availability and organization.

Front Counter Hostess

Howard's Pizza-N-More
10.2016 - 10.2017
  • Greeted guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize guest flow.
  • Coordinated with kitchen staff to communicate guest preferences and special requests.
  • Coordinated with management to promptly write and fill employee checks as well as vendor checks.

Frontline Member Associate

Dairy Queen Grill & Chill
03.2015 - 05.2015
  • Processed customer transactions accurately, ensuring efficient service and maintaining a balanced cash drawer.
  • Assisted customers with inquiries, fostering positive relationships and enhancing customer satisfaction.
  • Processed customer orders efficiently in fast-paced drive-thru environment.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.

Receptionist

Medical Center Skincare
06.2014 - 08.2014
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated communication between departments, facilitating timely information exchange and collaboration.
  • Maintained organized records of incoming calls and messages for accurate tracking and follow-up.

Education

High School Diploma -

Bath County High School
Owingsville, KY
05-2016

Skills

  • Budget planning
  • Appointment scheduling
  • Special needs support
  • Activity planning
  • Educational support
  • Organizational expertise
  • Active listening
  • Critical thinking
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Family Manager

Self-employeed
11.2018 - Current

Sales Associate

Shoe Show
03.2018 - 10.2018

Front Counter Hostess

Howard's Pizza-N-More
10.2016 - 10.2017

Frontline Member Associate

Dairy Queen Grill & Chill
03.2015 - 05.2015

Receptionist

Medical Center Skincare
06.2014 - 08.2014

High School Diploma -

Bath County High School