Hannah Espinoza
Mesa,AZ
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
MOD Pizza
02.2023 - Current
- Worked front counter and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Server/Cashier
Tokyo Joe's
07.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Dishwasher
Genghis Grill
08.2019 - 02.2021
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed dishes and assisted in bussing tables.
Education
Associate of Arts - Graphic Design
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2025
GED -
Mountain View High School
Mesa, AZ01.2023
Skills
- Dependable and Cooperative
- Food and Beverage Service
- POS Terminal Operation
- Kitchen Safety Standards
- Teamwork and Collaboration
- Operate Cash Register
- Cash Drawer Reconciliation
- Telephone Etiquette
- Adaptability and Flexibility
- Taking Orders
- Organization and Time Management
- Serving and Bussing
Timeline
Crew Member
MOD Pizza
02.2023 - Current
Server/Cashier
Tokyo Joe's
07.2021 - 08.2022
Dishwasher
Genghis Grill
08.2019 - 02.2021
Associate of Arts - Graphic Design
Maricopa Community Colleges - Mesa Community College
GED -
Mountain View High School
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