Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Fairley

Pasadena,TX

Summary

Dynamic and engaging, with a proven track record at Bombshells Restaurant And Bar, I excel in high-volume environments, demonstrating exceptional multitasking and customer service expertise. Renowned for elevating guest experiences through expert cocktail crafting and fostering loyal clientele, my blend of clear communication and Aloha POS proficiency significantly boosts efficiency and revenue.

Qualified Manager with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Bombshells Restaurant And Bar
04.2022 - 11.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Lash Artist

Amazing Lash Studio
07.2021 - 07.2022
  • Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
  • Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
  • Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
  • Worked with high attention to detail to complete precise, long-lasting lash looks.
  • Encouraged repeat business based on quality of service and strength of client relationships.

Education

High School Diploma -

Springfield High School
Akron, OH
05-2016

Skills

  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Memory retention
  • Alcohol awareness
  • Sales expertise
  • Aloha POS
  • ABC standards
  • Bar restocking
  • Safe food handling procedures
  • Identification verification
  • ABC regulations
  • Bar service preparation
  • Excellent judgment
  • Maintaining a clean bar

Certification

  • Food Handler's Card or Permit - Various State Health Departments.
  • Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.

Timeline

Bartender

Bombshells Restaurant And Bar
04.2022 - 11.2024

Lash Artist

Amazing Lash Studio
07.2021 - 07.2022

High School Diploma -

Springfield High School

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Hannah Fairley