Summary
Overview
Work History
Education
Skills
Timeline
Generic

HANNAH FISCHER

Lorena

Summary

Professional with extensive experience in compassionate caregiving and customer service, recognized for problem-solving and teamwork skills. Proven ability to deliver attentive service and maintain effective communication, resulting in enhanced client satisfaction and safety. Ready to apply expertise in a new role, focusing on multitasking and detail orientation to achieve team goals.

Overview

3
3
years of professional experience

Work History

Manager in Training

McDonalds
05.2025 - Current
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
  • Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
  • Gained knowledge of company policies, protocols and processes.
  • Described product to customers and accurately explained details and care of merchandise.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

ASSOCIATE

CARTERS
09.2022 - Current
  • Use skills in upselling to regularly exceed sales targets
  • Display merchandise to create a visually appealing sales floor that encourages customers to purchase
  • Maintained high customer service standards in high-volume, fast-paced environments
  • Worked as part of team to ensure orders were delivered accurately and efficiently
  • Used point-of-sale machines to process payments at tables and cash registers
  • Build rapport with customers to recommend new items and encourage customers to make regular visits and purchases
  • Developed strong customer service skills through daily interactions with customers.
  • Operated cash register to process cash, check and credit transactions.
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas.

LIVE IN CARETAKER

SELF
01.2023 - 06.2025
  • Developed individualized care plans tailored to clients' needs by assessing physical and mental abilities.
  • Communicated effectively with family members regarding changes in clients' condition or behavior.
  • Ensured safety of all residents by monitoring activities inside and outside the home.
  • Encouraged meaningful activities such as reading books or doing arts and crafts that promote cognitive stimulation.
  • Assisted with ambulation using appropriate devices such as walkers or wheelchairs while providing balance support when needed.
  • Provided compassionate companionship and emotional support to elderly individuals in their homes.
  • Assessed home environments for possible hazards related to fall prevention measures.
  • Administered medications according to physician instructions and monitored effects of medication on clients' health.
  • Performed personal care duties such as bathing, dressing, grooming, feeding, and toileting assistance.
  • Maintained a clean living environment by laundering linens and clothing items, vacuuming carpets, dusting furniture surfaces, washing dishes.
  • Organized and managed daily schedules, including meal preparation, errands, doctor appointments, and light housekeeping.

BAGGER

H.E.B
09.2022 - 01.2023
  • Collected carts to insure a smooth shopping experience
  • Bagged groceries to insure they'd arrive undamaged
  • Assisted customers with loading their merchandise into vehicles when needed.
  • Placed customer purchases into bags, maximizing space while avoiding overloading.
  • Provided friendly, courteous customer service at all times.
  • Collected empty carts from parking lot and around store to return to cart corral.
  • Accurately and efficiently bagged customer purchases while maintaining excellent customer service.

ASSOCIATE

BATH AND BODY WORKS
08.2022 - 11.2022
  • Establish positive rapport with customers to determine needs
  • Use skills in upselling to regularly exceed sales targets
  • Display merchandise to create a visually appealing sales floor that encourages customers to purchase
  • Used point-of-sale machines to process payments at tables and cash registers
  • Developed strong customer service skills through daily interactions with customers.
  • Operated cash register to process cash, check and credit transactions.
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas.

Education

High School - undefined

LORENA ISD
Lorena, TX
07.2016

Skills

  • POS
  • Friendly service
  • Compassionate caregiving
  • Teamwork
  • Attention to detail
  • Multitasking Abilities
  • Customer service
  • Great listener
  • Fast learner
  • Problem-solving
  • Time management
  • Attentive to people
  • Employee mentoring
  • Sales techniques

Timeline

Manager in Training

McDonalds
05.2025 - Current

LIVE IN CARETAKER

SELF
01.2023 - 06.2025

ASSOCIATE

CARTERS
09.2022 - Current

BAGGER

H.E.B
09.2022 - 01.2023

ASSOCIATE

BATH AND BODY WORKS
08.2022 - 11.2022

High School - undefined

LORENA ISD

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