A Position where my skills will contribute to the growth and success of the company’s creativity and help organizations succeed.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Volunteer/Administrative Staff
Foundation For Children Care International (FCCI)
07.2020 - Current
Organizing and supervising FCCI administrative documents.
Develop and maintain a filing system.
Help with the mail.
Involve conveying FCCI procedures and information to others and answering requests (email, taking about 35 incoming and outgoing calls) clearly and concisely.
Administrative Assistant
Guided Pathway, LLC
09.2023 - 12.2023
Design a filing system for charts that increases organization.
Answer and direct about 20 phone calls.
Organize and schedule client appointments and meetings.
Design a technique or process that streamlines communication between the supervisor and employees.
Assist in the mail room.
Research or design a system to evaluate client satisfaction.
Increase client referrals by 10%
Companion Care
Integrity Staffing
07.2012 - 08.2019
Provide emotional support to 1-3 clients in their homes and within the community.
Supervise and assist with their daily needs.
Drive them to appointments, recreational, and fun places.
Money Room Teller – A (Cashier and Clerk)
Brinks Inc.
01.2008 - 02.2011
Verified deposits and prepared orders for Banks, ATMS (Automatic Teller Machines), and commercial customers; ensured that all proper documentation was complete and accurate.
The separated, balanced, and packed casino currency maintains 100% accuracy in all transactions involving money.
Utilized money-counting machines, the biggest being the MPS Money Counter.
Education
Bachelor Of Applied Arts & Sciences - Applied Administration
University of Houston Downtown
Houston, TX
01.2025
Bachelor of Business Administration - Health Care Administration
American Intercontinental University
Schaumburg, Illinois
Administrative Services AAS Degree -
Lone Star College System
Houston, TX
01.2023
High School Diploma - undefined
West Philadelphia High School
Philadelphia, Pennsylvania
06.2004
Skills
Knowledgeable in Microsoft Windows and Microsoft Office: Word and Excel
Leader and team player working in diverse groups daily
Exceptional customer service skills in interacting with patients and clients
Cash handling experience
CRM System experience
Administrative Assistant Experience
Certification
Certified Scrum Master
January 2005
Timeline
Administrative Assistant
Guided Pathway, LLC
09.2023 - 12.2023
Volunteer/Administrative Staff
Foundation For Children Care International (FCCI)
07.2020 - Current
Companion Care
Integrity Staffing
07.2012 - 08.2019
Money Room Teller – A (Cashier and Clerk)
Brinks Inc.
01.2008 - 02.2011
High School Diploma - undefined
West Philadelphia High School
Bachelor Of Applied Arts & Sciences - Applied Administration
University of Houston Downtown
Bachelor of Business Administration - Health Care Administration
Documentary Filmmaker at Foundation for International Medical Relief of ChildrenDocumentary Filmmaker at Foundation for International Medical Relief of Children
Family Reunification Specialist at Heartland Human Care Services, International Children Residential CenterFamily Reunification Specialist at Heartland Human Care Services, International Children Residential Center