Hannah Folk
Columbus Oh,OH
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at BJ's Restaurant & Brewhouse. Proven ability to enhance guest engagement and maintain cleanliness standards while thriving in high-volume dining environments. Adept at multitasking and collaborating with teams to deliver outstanding dining experiences.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
BJ's Restaurant & Brewhouse
01.2025 - Current
- Assisted customers with menu selections and special requests to enhance dining experience.
- Maintained cleanliness of tables and service areas to ensure a welcoming environment.
- Collaborated with kitchen staff to efficiently manage food orders and delivery times.
- Monitored customer satisfaction and addressed any concerns promptly to improve service quality.
- Learned food safety protocols and proper handling techniques to maintain health standards.
Server
Orange Umbrella
05.2024 - 01.2025
- Contributed to team efforts during peak hours by prioritizing tasks effectively.
- Supported training of new staff on service procedures and customer interaction best practices.
- Adapted quickly to changing menus and daily specials, providing accurate information to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Line Cook
Nationwide Hotel And Conference Center
05.2023 - 05.2024
- Prepared high-quality dishes in accordance with menu specifications and food safety standards.
- Operated kitchen equipment, including grills, fryers, and ovens, ensuring proper functionality and safety.
- Collaborated with team members to streamline food preparation processes and enhance service efficiency.
- Maintained cleanliness of workstations and kitchen areas, adhering to health regulations consistently.
- Assisted in inventory management by tracking ingredient usage and minimizing waste effectively.
- Adapted quickly to changing menus and special requests while maintaining quality output under pressure.
Education
Bachelor of Science - Hospitality Management
The Ohio State University
Columbus, OH05-2028
High School Diploma -
Olentangy Berlin High School
Delaware, OH05-2024
Culinary Arts
Delaware Career Center
Delaware, OH05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
Certification
ServSafe Food Protection Manager Certification
Languages
English
Native or Bilingual
Timeline
Server
BJ's Restaurant & Brewhouse
01.2025 - Current
Server
Orange Umbrella
05.2024 - 01.2025
Line Cook
Nationwide Hotel And Conference Center
05.2023 - 05.2024
Bachelor of Science - Hospitality Management
The Ohio State University
High School Diploma -
Olentangy Berlin High School
Culinary Arts
Delaware Career Center
Similar Profiles
Eduardo Cabrales GariboEduardo Cabrales Garibo
BJ's Salad Maker at BJ's Restaurant & BrewhouseBJ's Salad Maker at BJ's Restaurant & Brewhouse
Nicholas BennettNicholas Bennett
Prep Cook at BJ's Restaurant & BrewhousePrep Cook at BJ's Restaurant & Brewhouse
Kaytee VelaKaytee Vela
Line Cook at BJ's Restaurant & BrewhouseLine Cook at BJ's Restaurant & Brewhouse
Diego Manuel HernandezDiego Manuel Hernandez
Host at BJ's Restaurant & BrewhouseHost at BJ's Restaurant & Brewhouse
Marlen BellMarlen Bell
Youth Leader at YMCA Child Development CenterYouth Leader at YMCA Child Development Center