Hannah Fontine
Ithaca,NY
Summary
Accomplished and certified Pharmacy Technician with 9 years of diverse experience in remote, clinical, and retail pharmacy settings. Expertise encompasses all aspects of pharmacy operations, including prescription preparation, productivity enhancement, problem-solving, and exceptional customer service. Recognized for a meticulous approach to safety and detail, consistently collaborating with Pharmacists, insurance providers, prescribers, and patients to effectively resolve prescription issues. A dedicated team player committed to outstanding customer care, thriving in fast-paced environments while demonstrating exceptional multitasking abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
Select Quote
01.2024 - Current
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Resolved third-party billing, adjudication and computer system and customer service issues.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Pharmacy Technician
Lancaster General Hospital
06.2023 - 01.2024
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Counted, measured, and compounded medications following standard procedures.
Lead Pharmacy Technician
Dunham Army Base Health Clinic
05.2022 - 01.2024
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Counted, measured, and compounded medications following standard procedures.
Lead Pharmacy Technician
Keystone Health
10.2019 - 05.2022
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Counted, measured, and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
Lead Pharmacy Technician
Rite Aide Pharmacy
05.2017 - 09.2019
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
Education
High School -
Salem High School
Virginia Beach, VA06-2015
Skills
- Daily Pharmacy operations
- Electronic Health Records Software experience
- Accurate and rapid data entry skills
- Insurance billing and adjudication
- Pharmacy and customer records management
- FDA and HIPAA compliance
- Advanced math skills
- Medication therapy management
Certification
- CPhT - Certified Pharmacy Technician # 30050663
Timeline
Data Entry Pharmacy Technician
Select Quote
01.2024 - Current
Pharmacy Technician
Lancaster General Hospital
06.2023 - 01.2024
Lead Pharmacy Technician
Dunham Army Base Health Clinic
05.2022 - 01.2024
Lead Pharmacy Technician
Keystone Health
10.2019 - 05.2022
Lead Pharmacy Technician
Rite Aide Pharmacy
05.2017 - 09.2019
High School -
Salem High School