Hannah Forsythe
St Louis,MO
Summary
Reliable and upbeat Clinical Territory Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Expert at leveraging knowledge of target markets and competitors to devise effective sales strategy. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 6 years of related experience within the sales industry. Ready to join a team who is innovative and sales driven.
Overview
8
8
years of professional experience
Work History
Clinical Territory Associate
Intuitive Surgical
01.2022 - Current
- Technical and clinical resource to surgeons and surgical team by providing guidance, insight, and training on the use of the da Vinci® Surgical System.
- Responsible for maintaining and exceeding advanced technology quota in territory.
- Effectively seeks out opportunity in market to train surgeon and staff members on XI system.
- Executes Product Demonstrations/In-Services- Lead all technical in-services for customers to include OR staff, surgeons, etc.
- Contributes to Clinical Sales Manager team quarterly sales goals by helping influence behavior change in customers such as product demonstrations/in-services, OR selling activities, and customer support trainings.
- Supports and collaborate with local sales management team, regional sales, and market development events to create system awareness and robotic procedure adoption through product demonstrations, in-services, and selling activities.
- Responsibly manages administrative tasks: reporting of sales/procedures, outcomes of sales activities, submission of expense reports, and assigned on-line modules using company required software systems.
Account Executive
Square Inc.
02.2021 - 01.2022
- Prepare quotes for potential clients, upselling special packages and maintaining high levels of accuracy.
- Drive new business development and client acquisition through cold calling, lead generation and exceptional service.
- Acquire new business and drive revenue streams by providing cutting-edge services to clients through the full cycle close process.
- Maintain updated knowledge of changing industry, standards and trends related to accounts.
- Consistently exceeding sales goals, metrics, and quota. Currently pacing at 117% QTD.
Senior Business Development Representative
Square Inc.
08.2020 - 02.2021
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Supported sales management initiatives to optimize business development.
- Accomplished Business Development Representative offering expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases hard sales numbers.
Account Executive/Senior Recruiting Manager
Robert Half
06.2019 - 05.2020
- Specialized in placing highly skilled design, marketing, advertising, and public relations professionals with variety of clients in the St. Louis area, achieving 127k business deals in first 6 months.
- Managed full desk cycle by screening, interviewing, retaining over 300 qualified candidates, introducing them to new opportunities, negotiating what was important to them in terms of commute, salary, professional growth, and career achievements.
- Worked with over 50 Marketing companies in the St.Louis area to find top talent in marketing, advertising, digital strategy industry with 85% success rate placement.
- Accountable to track metrics by utilizing big data and CRM platforms providing information on %'s of open positions, number of applicants, successful Boolean searches, application rates, and qualified candidate placement rate.
- Awarded top sales performer Q3 2019
- Awarded October 2019 Employee of the month
Technical Account Manager
Zelis Healthcare
03.2017 - 06.2019
- Managed 50 clients by identifying barriers; providing resolutions through customer education, employee education, and coordination with client and internal resources
- Participated in product innovation by identifying and representing customer needs and presenting new product capabilities.
- Conducted presentations to large groups at trade shows, reseller events and onsite product trainings.
- Understood: healthcare industry knowledge, ID card production as well as data and how it translates to produce client materials
- Identified and proposed upsell and renewal opportunities and communicated value proposition to churn results for enterprise customers.
- Developed and implemented pursuit plans for all opportunities with assigned key accounts.
- Utilized Jira to track all work tasks and client projects
Medical Device Sales Representative
Titan Medical
08.2016 - 03.2017
Zelis
- Exceeded quotas consistently with driven mindset focused on continuously bringing in new business and closing sales.
- Managed territory successfully, growing revenue 20% over first 6 months.
- Met with physicians, directors and healthcare executives to successfully sell medical devices, providing educational presentations and product promotion.
- Maintained excellent patient care with splint fittings and follow up calls
- Brought in new leads consistently using strong prospecting and networking abilities.
- Cemented relationships with key providers through regular contact and unparalleled support.
- Handled greater St. Louis and South East Missouri territory records such as contracts and inventory paperwork with high accuracy.
Wellness Coordinator
Kindred Healthcare
12.2015 - 08.2016
- Collected and tracked information about participation and outcomes of individual programs.
- Developed wellness programs targeted on specific groups and areas of wellness.
- Organized schedules for comprehensive group fitness programs.
- Educated staff on new fitness industry developments and provided effective health and fitness solutions to over 20 clients.
Education
Bachelor of Science - Exercise Science
Missouri State University
Springfield, MOAssociate of Arts - Nursing
Mineral Area College
Park Hills, MOSkills
- Interpersonal Skills
- Full Cycle Sales
- High Stress Management
- Lead generation
- Business Development
- Account Management
- Sales Strategy
- Product Implementation
- Negotiation
- Pipeline Management
- Customer Relationship Management
- CRM
Timeline
Clinical Territory Associate
Intuitive Surgical
01.2022 - Current
Account Executive
Square Inc.
02.2021 - 01.2022
Senior Business Development Representative
Square Inc.
08.2020 - 02.2021
Account Executive/Senior Recruiting Manager
Robert Half
06.2019 - 05.2020
Technical Account Manager
Zelis Healthcare
03.2017 - 06.2019
Medical Device Sales Representative
Titan Medical
08.2016 - 03.2017
Wellness Coordinator
Kindred Healthcare
12.2015 - 08.2016
Bachelor of Science - Exercise Science
Missouri State University
Associate of Arts - Nursing
Mineral Area College
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