Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Forward

El Cajon,CA

Summary

Experienced Bartender skilled in managing both high-volume and intimate bar environments. Demonstrated ability to maintain cleanliness and organization while driving business growth. Expertise in team communication and fast-paced work environments. Strong interpersonal skills ensure memorable guest experiences and encourage repeat business.

Overview

7
7
years of professional experience

Work History

Bartender

NAMA SAKE
Chico, CA
02.2024 - 07.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Attended regular training sessions to stay updated on new products or trends.

Membership Representative and Front Desk Lead

CHICO SPORTS CLUB
Chico, CA
10.2018 - 07.2024
  • Greeting each visitor, providing tours to potential members, and responding to inquiries about the facility.
  • Provided prompt assistance through phone and email communications.
  • Sold new memberships and made changes to current accounts.
  • Coordinated meetings and produced updated training materials.
  • Updated accounts in the back office workspace.
  • Assisted with the opening of new accounts and processed account maintenance requests.
  • Performed cash handling duties such as deposits and withdrawals for members' accounts.
  • Maintained accurate records of member interactions and transactions.
  • Handled customer complaints in an efficient and courteous manner.

Bartender

PARKSIDE TAPHOUSE
Chico, CA
03.2021 - 03.2024
  • Memorize classic, house, and specialty cocktails, as well as many other drink combinations.
  • Create consistent and enticing drink presentations to help provide an enthusiastic experience for customers.
  • Ensure a smooth operation of bar/restaurant services during the absence of managers.
  • Performed opening and closing duties including restocking supplies.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Seasonal Client Associate

MERRILL LYNCH
Roseville, CA
06.2017 - 08.2018
  • Helped to coordinate meetings, appointments, and food arrangements for supervisors and managers
  • Maintained utmost discretion when dealing with sensitive topics, like client information and product value
  • Faxed, scanned, routed, and sorted documents to Salesforce
  • Managed travel and expense reports (BDA) for financial advisors and team members.

Education

Working Towards Bachelor of Science in Nutrition and Food Science -

Butte College
Oroville, CA
08.2024

Working Towards Bachelor of Science in Nutrition and Food Science -

Sierra College
Rocklin, CA
05.2018

High School Diploma -

Lincoln High School
Lincoln, CA
06.2017

Skills

  • Health codes compliance
  • Payment Processing
  • Beverage Preparation
  • Menu Memorization
  • Responsible Alcohol Service
  • Customer service expertise

Timeline

Bartender

NAMA SAKE
02.2024 - 07.2024

Bartender

PARKSIDE TAPHOUSE
03.2021 - 03.2024

Membership Representative and Front Desk Lead

CHICO SPORTS CLUB
10.2018 - 07.2024

Seasonal Client Associate

MERRILL LYNCH
06.2017 - 08.2018

Working Towards Bachelor of Science in Nutrition and Food Science -

Butte College

Working Towards Bachelor of Science in Nutrition and Food Science -

Sierra College

High School Diploma -

Lincoln High School

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Hannah Forward