Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Foster

KEMP

Summary

With a proven track record at Reliant Home Health Agency, I excel in schedule management and customer service, ensuring high satisfaction levels through meticulous coordination and problem-solving. Leveraging skills in data entry and teamwork, I've effectively enhanced operational efficiency and client relations, significantly reducing scheduling conflicts.

Overview

5
5
years of professional experience

Work History

Scheduler

Reliant Home Health Agency
10.2023 - Current
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Administrative Assistant

Reliant Home Health Agency
03.2022 - 10.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Concierge

Cedar Creek Lodge Assisted Living
03.2021 - 03.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Home Health Aide

Reliant Home Health Agency
03.2022 - 10.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Personal Caregiver

Right At Home Health Care
10.2019 - 05.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Education

Eustace High School
Eustace, TX

Skills

  • Computer skills
  • Attention to detail
  • Data entry
  • Strong work ethic
  • Customer service
  • Teamwork and collaboration
  • Effective multitasking
  • Schedule coordination
  • Schedule management
  • Problem-solving
  • Telephone etiquette
  • Medical terminology
  • Patient scheduling
  • Recordkeeping expertise
  • Client relations
  • Calendar management
  • Meeting scheduling
  • Schedule verification
  • Administrative support

Timeline

Scheduler

Reliant Home Health Agency
10.2023 - Current

Administrative Assistant

Reliant Home Health Agency
03.2022 - 10.2023

Home Health Aide

Reliant Home Health Agency
03.2022 - 10.2023

Concierge

Cedar Creek Lodge Assisted Living
03.2021 - 03.2022

Personal Caregiver

Right At Home Health Care
10.2019 - 05.2020

Eustace High School
Hannah Foster