Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Fountain

Mena,AR

Summary

Dynamic and innovative educator with extensive experience at Arvac inc, adept in leveraging technology to enhance student learning and satisfaction. Excelled in fostering social-emotional growth and classroom management, showcasing strong interpersonal communication and organizational skills. Proven track record in developing engaging age-appropriate activities, with a commitment to health and safety standards.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Head Start Preschool Teacher

Arvacinc
02.2019 - 10.2021
  • Encouraged use of technology to support student learning.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Guided students to develop social, emotional and physical skills.
  • Developed innovative activities to engage young children in learning process.
  • Supported students in developing self-esteem and self-confidence.
  • Established positive relationships with students and families.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Developed and implemented behavior management plans.
  • Monitored classroom to verify safe and secure environment.
  • Modeled positive behavior and communication skills for students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Organized and supervised large and small group activities.

Supervisor, Bartender, Waitress, Hostess

Branding Iron Bbq & Steakhouse
02.2013 - 02.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Completed requisitions to maintain required stock par levels.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Inspected dishes and utensils for cleanliness.
  • Supported needs of 4- person wait staff who attended to specific needs of countless customers daily for full service restaurant with social relevancy and intentionality.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Advised customers about special offerings and menu items to help drive sales.
  • Provided patrons with estimated waiting times during peak service hours.
  • Opened and closed seating sections according to volume of guests.
  • Delivered pick-up and curbside orders to guests.
  • Completed daily side work and opening and closing duties without fail.
  • Promoted business loyalty by fostering positive customer relationships.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Seated patrons based on guest preferences and seating availability.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Answered phone calls to take orders, give information and document reservations.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Education

CDA - Child Development

University of Arkansas Rich Mountain, Mena, AR
Mena, AR
05-2020

High School Diploma -

Jenks High School
Jenks, OK
05-2011

Skills

  • Health and safety
  • Documentation and reporting
  • Child assessment
  • First aid and CPR
  • First aid and CPR certified
  • Interpersonal communication
  • Written communication
  • Problem-solving abilities
  • Professional demeanor
  • Time management abilities
  • Excellent classroom management
  • School policy and rules enforcement
  • Team building
  • Organizational skills

Timeline

Head Start Preschool Teacher

Arvacinc
02.2019 - 10.2021

Supervisor, Bartender, Waitress, Hostess

Branding Iron Bbq & Steakhouse
02.2013 - 02.2018

CDA - Child Development

University of Arkansas Rich Mountain, Mena, AR

High School Diploma -

Jenks High School

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Hannah Fountain