Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Fournier

Daytona Beach,FL

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

General Manager

DYNE Hospitality Group
04.2022 - Current
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Motivated staff to perform at peak efficiency and quality.
  • Reported issues to higher management with great detail.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Shift Leader

Firehouse Subs
04.2021 - 03.2022
  • Completed cash and credit card transactions accurately using POS software.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
  • Cultivated professional working relationships with peers and supervisors.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Education

High School Diploma -

Flagler-Palm Coast High School
Palm Coast, FL
05.2022

Skills

  • Organizational Development
  • Deadline-oriented
  • Verbal and written communication
  • Team Leadership

Timeline

General Manager

DYNE Hospitality Group
04.2022 - Current

Shift Leader

Firehouse Subs
04.2021 - 03.2022

High School Diploma -

Flagler-Palm Coast High School
Hannah Fournier