Overview
Work History
Education
Skills
INTERNSHIPS
Timeline
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Hannah Frank

Pittsburgh,PA

Overview

8
8
years of professional experience

Work History

Office Manager

Pin Up Posters Courier Collective
10.2021 - 09.2022
  • Gained an exceptional familiarity with organizations and companies that host events in the Greater Pittsburgh area and developed relationships with their representatives; revised company handbook and led new hire trainings;
  • Facilitated weekly staff meetings; compiled internal performance reviews;
  • Maintained company calendars, payroll, and accounting (Quickbooks);
  • Communicated with and took lead on acquiring new clients

Event Coordinator; Business and Growth Manager

Gluten Free Goat Bakery
Pittsburgh, PA
08.2021 - 05.2022
  • Created and maintained event calendars and spreadsheet of clients and community partners; planned, marketed, and staffed all bakery events, including transportation, set up and tear down of equipment and products, interfacing with customers, and assisting at POS; forged partnerships with numerous local businesses, including Handmade Arcade, Soergel's Orchard, Two Frays Brewery, and Threadbare Cider House

Theater Operations Specialist, Benedum Center

Pittsburgh Cultural Trust
05.2019 - 09.2020
  • Liaised with Engineering, Housekeeping, and Concessions staff to maintain theater operations and cleanliness; ensured that all events ran smoothly by coordinating deliveries, staffing, and room set ups; prepared pre-settlements and interfaced with production company representatives for acts including Rob Thomas, Weird Al Yankovic, Hamilton on Broadway, and more; served on Diversity and Inclusion, Social, and Safety Committees (Recording Secretary)

Assistant Manager, Greer Cabaret Theater

Pittsburgh Cultural Trust
10.2018 - 08.2019
  • Connected with musicians and production representatives to book performances in the Backstage Bar; negotiated pricing and prepared contracts;
  • Assisted with event set up and tear down for acts including Jane Lynch, the Cooper Family, and a wide array of local and regional acts; managed team of servers and bartenders for each shift; completed labor, food, sales, and performance reports

Marketing Coordinator, Box Office and Front of House Associate

Live Nation Entertainment, Orpheum Madison
03.2015 - 03.2017
  • Cross-referenced social media data analytics with ticket sales figures to determine effective marketing strategies for a mid-sized concert venue; created content to be distributed via Orpheum Theater social media accounts; sold concert and event tickets at the box office; scanned tickets and welcomed patrons

Assistant Director of Program Curation, Talent Buyer

Wisconsin Union Directorate Music Committee
11.2014 - 12.2016
  • Corresponded with agents to schedule bands (Slow Pulp, Chance the Rapper, Foxygen, and more) to play at UW-Madison's student unions (250+ shows per year); negotiated pricing, prepared contracts, organized backline; led show marketing campaigns

Education

B.A. - Communication Arts (Radio, TV, Film)

University of Wisconsin – Madison
12-2016

M.A. - North American Studies: History and Culture

Freie Universität Berlin - John F. Kennedy Institute

Skills

  • Administrative tasks, customer service
  • YouTube, Spotify, and Apple Music analytics
  • Finance and sales reporting
  • Ticketmaster, Etix, Tessitura
  • Creating community connections
  • Talent buying; contract & settlement negotiation
  • Microsoft Office, Google Suite, Canva
  • Adobe Photoshop, Premiere, iMovie, GarageBand
  • Social media marketing; Shopify; Mailchimp
  • Concert photography and artist interviews

INTERNSHIPS

  • Digital Marketing Intern, Domino Recording Company; Brooklyn, NY; May-August 2016
  • Education Intern, Rock and Roll Hall of Fame and Museum; Cleveland, OH; May-August 2014
  • Research Intern, The Smart Studios Story Documentary Film; Madison, WI; January 2014-March 2016

Timeline

Office Manager

Pin Up Posters Courier Collective
10.2021 - 09.2022

Event Coordinator; Business and Growth Manager

Gluten Free Goat Bakery
08.2021 - 05.2022

Theater Operations Specialist, Benedum Center

Pittsburgh Cultural Trust
05.2019 - 09.2020

Assistant Manager, Greer Cabaret Theater

Pittsburgh Cultural Trust
10.2018 - 08.2019

Marketing Coordinator, Box Office and Front of House Associate

Live Nation Entertainment, Orpheum Madison
03.2015 - 03.2017

Assistant Director of Program Curation, Talent Buyer

Wisconsin Union Directorate Music Committee
11.2014 - 12.2016

B.A. - Communication Arts (Radio, TV, Film)

University of Wisconsin – Madison

M.A. - North American Studies: History and Culture

Freie Universität Berlin - John F. Kennedy Institute

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