Hannah French
Ocean Springs,MS
Summary
Energetically driving office efficiency at Mcmurphy Orthodontics, I leveraged database management and a positive attitude to enhance workflow and customer satisfaction. A dedicated team player, I adeptly managed scheduling and data entry, significantly improving organizational operations. My proactive approach and strong interpersonal skills ensured seamless administrative support and a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Office Assistant
Mcmurphy Orthodontics
Ocean Springs, MS
10.2024 - Current
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Maintained confidentiality of sensitive information and documents.
- Answered and directed phone calls to appropriate staff members.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Managed daily office operations and maintained a clean and efficient workspace.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Answered telephones, directed calls, and took messages.
- Delivered messages and ran errands.
Secretary's Assistant
H And H Plumbing
Ocean Springs, MS
05.2022 - 09.2024
- Answered and screened incoming calls for the secretary.
- Organized and maintained filing systems, both paper and electronic.
- Scheduled appointments and meetings for the secretary.
- Greeted visitors in a professional manner and directed them to appropriate personnel or departments.
- Managed mail distribution within the department; opened, sorted, and distributed mail to the appropriate personnel.
- Provided administrative support to other departments as needed.
- Performed data entry tasks into software programs such as Excel spreadsheets or Access databases.
- Responded quickly and accurately to inquiries from internal customers regarding procedures or policies.
- Monitored inventory levels of office supplies in order to ensure adequate stock was available at all times.
Education
Associate of Arts -
Pearl River Community College
Poplarville, MS03-2024
Skills
- Customer Service
- Database Management
- Scheduling
- Office Administration
- Data Entry
- Clerical Support
- Spreadsheet Management
- Inventory Management
- Positive Attitude
- Valid Driver's License
- Dedicated Team Player
- Strong interpersonal skills
- Labor Relations
- Time Management
- Scheduling Meetings
- Proofreading documents
- Resourceful
- Quickbooks
- Scheduling appointments
Timeline
Office Assistant
Mcmurphy Orthodontics
10.2024 - Current
Secretary's Assistant
H And H Plumbing
05.2022 - 09.2024
Associate of Arts -
Pearl River Community College
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