Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Hannah Gantt

Hannah Gantt

Wake Forest,NC

Summary

Dedicated and highly motivated Entry-Level Leasing Agent with a passion for real estate and a commitment to delivering exceptional customer service. Possessing a strong understanding of leasing processes and property management, I am eager to contribute my enthusiasm and excellent communication skills to a dynamic team.

Overview

7
7
years of professional experience

Work History

Orthodontic Assistant

Carolina Braces
02.2023 - Current
  • Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
  • Promoted positive patient experiences by building rapport and addressing concerns during appointments.
  • Supported seamless appointment scheduling by coordinating with front office staff on patient follow-ups and updates.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.

Waitress

Backfins Crab House
10.2018 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

General Dental Assistant

Wells Family Dental Group
06.2022 - 02.2023
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Collaborated with dental team to develop customized treatment plans for individual patients.

Restaurant Hostess

Shuckers Oyster Bar
09.2016 - 08.2018
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm demeanor.

Education

High School Diploma -

Wakefield High School
Raleigh, NC
06.2018

Skills

Positive Attitude:

  • Maintaining a cheerful and optimistic demeanor
  • Fostering positive experience for customers

Product Knowledge:

  • In-depth knowledge of the products or services offered
  • Keeping up-to-date with changes or updates in offerings

Problem-Solving:

  • Analytical thinking to assess situations and find practical solutions
  • Quick decision-making to resolve issues efficiently

Time Management:

  • Prioritizing tasks to manage customer inquiries in a timely manner
  • Efficiently handling multiple customer interactions simultaneously

Attention to Detail:

  • Noticing and addressing even small issues to ensure customer satisfaction
  • Accurate record-keeping for customer interactions

Follow-Up:

  • Following up with customers to ensure satisfaction and address any lingering concerns
  • Building relationships for long-term customer loyalty

Timeline

Orthodontic Assistant

Carolina Braces
02.2023 - Current

General Dental Assistant

Wells Family Dental Group
06.2022 - 02.2023

Waitress

Backfins Crab House
10.2018 - Current

Restaurant Hostess

Shuckers Oyster Bar
09.2016 - 08.2018

High School Diploma -

Wakefield High School

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Hannah Gantt