Hannah Gehman
St. Petersburg
Summary
Reliable and detail-oriented professional with strong leadership, customer service, and communication skills developed through diverse roles in fast-paced retail and education environments. Proven ability to manage teams, resolve conflicts, and adapt quickly to changing situations. Skilled in problem-solving, multitasking, and maintaining high standards of accuracy and organization. Passionate about delivering excellent service and fostering positive relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Preschool Educator
Primrose School
03.2023 - Current
- Lead classroom instruction and planning for early childhood development, using creative and structured learning methods to build foundational skills and student confidence.
- Cultivated strong communication and relationship-building skills by working closely with children, parents, and staff to support social, emotional, and cognitive development.
- Demonstrated high levels of patience, empathy, and self-regulation — qualities critical for navigating complex customer interactions, conflict resolution, and decision-making in professional environments.
- Maintained detailed records of student progress and behavior, applying observation and documentation techniques transferable to reporting, claims tracking, or data handling tasks.
- Adapted to individual needs and diverse learning styles, reinforcing flexibility, problem-solving, and situational awareness.
Style Consultant/Retail Sales Specialist
Target Corporation
10.2018 - 03.2023
- Delivered exceptional client-facing service by helping guests identify products that best met their preferences and needs — honing interpersonal and consultative skills vital to customer-facing roles.
- Trained and mentored new team members, emphasizing company standards, service excellence, and sales strategies — showcasing leadership and the ability to explain complex concepts clearly.
- Maintained a well-organized, visually engaging sales floor, demonstrating strong attention to detail, task management, and initiative.
- Promoted store initiatives, including loyalty programs and sales promotions, effectively communicating value and driving customer engagement.
- Collaborated with cross-functional teams to meet daily sales goals and operational benchmarks, supporting a culture of teamwork, accountability, and high performance.
Shift Operations Manager
Taco Bell Corporation
02.2016 - 10.2018
- Led and coached a team of 6+ employees in a fast-paced, high-volume environment, ensuring consistent delivery of excellent customer service and operational efficiency.
- Oversaw daily operations, delegated tasks, and resolved escalated customer issues with professionalism and sound judgment — skills directly applicable to claims evaluation and customer relations.
- Helped drive performance goals by monitoring key metrics, motivating team members, and identifying opportunities for improvement.
- Maintained strong attention to detail and time management under pressure, balancing multiple priorities in a dynamic setting — critical skills for managing caseloads and meeting deadlines in claims or support roles.
- Fostered a positive and accountable team culture through effective communication, coaching, and conflict resolution.
Education
Biological Sciences
John A. Logan College
Carterville, IL05-2020
Skills
- Excellent customer service and communication
- Team leadership and collaboration
- Problem-solving and decision-making
- Attention to detail and organization
- Time management and multitasking
- Patience and empathy
- Adaptability and flexibility
- Conflict resolution
- Data entry and record keeping
Certification
40-Hour DCFS Training and Certification — [2024]
(Department of Children and Family Services)
Timeline
Lead Preschool Educator
Primrose School
03.2023 - Current
Style Consultant/Retail Sales Specialist
Target Corporation
10.2018 - 03.2023
Shift Operations Manager
Taco Bell Corporation
02.2016 - 10.2018
Biological Sciences
John A. Logan College
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