Hannah Gerle
Fort Payne
Summary
Experienced with client relations, negotiation, and conflict resolution. Utilizes strategic thinking to navigate complex agreements and secure beneficial outcomes. Track record of maintaining strong working relationships and adapting to dynamic environments.
Overview
10
10
years of professional experience
Work History
4H Agent Assistant/Office Admin Fill-in
Auburn University
02.2024 - 01.2025
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Created educational lessons for children ages 4-17
- Assisted with event organization and set-up
- Promoted 4H clubs and activities
Adoption Counselor/Front Desk Receptionist
Humane Society, Pet Rescue, and Adoption Center
06.2022 - 02.2023
- Enhanced the adoption process by conducting thorough interviews and assessments of potential adoptive families.
- Documented data and completed accurate updates to case records.
- Scheduled appointments for spay/neuter of adopted animals
- Handled different payment avenues for adoption fees and recorded cash amount each morning and evening
- Maintained a clean and tidy lobby
Animal Caretaker
Pet Food Center
04.2018 - 05.2019
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
Daycare Teacher
Broadway United Methodist
05.2015 - 08.2017
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Education
Bachelor of Science - Pre-Veterinary Medicine
Murray State University
Murray, KYBachelor of Science - Zoology
Oregon State University
Corvallis, OR05-2026
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Organizational skills
- Documenting information
- Clear communication
- Critical thinking
- Ensuring customer satisfaction
- Recordkeeping proficiency
- Schedule management
- Internet savvy
Timeline
4H Agent Assistant/Office Admin Fill-in
Auburn University
02.2024 - 01.2025
Adoption Counselor/Front Desk Receptionist
Humane Society, Pet Rescue, and Adoption Center
06.2022 - 02.2023
Animal Caretaker
Pet Food Center
04.2018 - 05.2019
Daycare Teacher
Broadway United Methodist
05.2015 - 08.2017
Bachelor of Science - Pre-Veterinary Medicine
Murray State University
Bachelor of Science - Zoology
Oregon State University
Similar Profiles
Elizabeth SheaElizabeth Shea
Deer Lab Volunteer at Auburn UniversityDeer Lab Volunteer at Auburn University
Matthew KuehrMatthew Kuehr
Statistical Learning Research Project at Auburn UniversityStatistical Learning Research Project at Auburn University
Katherine SaleneKatherine Salene
University Student at Auburn UniversityUniversity Student at Auburn University