Hannah Gillespey
Corpus Christi,TX
Summary
Highly adaptable professional dedicated to creating lasting customer relations. With a diverse background in customer service, retail operations, event management, social media outreach, and educational instruction. Proven ability to lead initiatives, manage client relationships, drive sales, and maintain operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key Holder & Social Media Manager
Trudy' Hallmark
Corpus Christi, USA
05.2024 - Current
- Managed daily opening and closing procedures, including register reconciliation, and bank deposits
- created engaging promotional video content and managed strategies to increase social media engagement and followers
- Designed and implemented visually appealing merchandise displays in compliance with brand guidelines
- Cultivated and maintained strong, lasting relationships with customers and clients, fostering loyalty and repeat business
- Generated and managed essential data reports and documents using various software applications
- Proficiently operated POS systems for receiving shipments, payment processing, and receipt generation
- Processed and organized shipments, maintaining precise inventory control, and efficient stock rotation
Event Coordinator
Corpus Christi Athletic Club
Corpus Christi, USA
11.2023 - Current
- Managed event timelines effectively to ensure smooth execution and adherence to schedules
- Managed access and security for designated areas of the facility during events
- Directed and guided guests efficiently to their designated event locations and amenities
- Transformed event spaces according to client preferences, ensuring timely and accurate setup of decorations
- Resolved guest conflicts and minor issues independently, maintaining a positive and harmonious event atmosphere
- Administered basic first aid to children as needed and meticulously completed incident reports
- Managed the complete setup and breakdown of event spaces, ensuring readiness before and cleanliness after each event.
Social Media Manager & Teacher
Snapology
Corpus Christi, USA
04.2022 - 07.2023
- Contributed foundational efforts as the initial hire for a new Snapology franchise, aiding in the establishment of operations, marketing, and client engagement strategies
- Delivered engaging STEM education to diverse age groups through hands-on LEGO-based curriculum
- Developed marketing collateral to publicize programs and increase enrollment
- Utilized spreadsheet software for efficient tracking and organization of program information
- Cultivated a dynamic and stimulating classroom atmosphere conducive to active learning and creativity
- Supervised and assisted students in engineering and assembling complex structures, offering constructive feedback and problem-solving strategies
Waitressing
"8"
Corpus Christi, USA
03.2022 - 01.2023
- Maintained cleanliness and rapid turnover of dining tables, optimizing seating capacity and guest flow
- Accurately recorded and delivered food and beverage orders, adhering to strict service standards and timing requirements
- Developed comprehensive knowledge of menu items, ingredients, and daily specials to confidently answer guest inquiries and offer informed recommendations
- Managed personal cash float, processed payments, and accurately reconciled tips at the conclusion of each shift
- Proficiently operated POS systems for order entry, payment processing, and receipt generation
- Successfully managed multiple tables and diverse guest requests simultaneously in a fast-paced environment, ensuring all needs were met
- Executed essential opening, closing, and ongoing shift duties, including silverware preparation, ice replenishment, waste management, stocking, and condiment packaging, contributing to overall restaurant efficiency
Private Nanny
Independently Employed
Corpus Christi, USA
03.2022 - 11.2022
- Independently managed all aspects of a personal childcare service, including client acquisition, rate negotiation, scheduling, and service delivery
- Assumed full responsibility for household duties including meal preparation, cleaning, laundry, and maintaining an organized and safe environment
- Provided consistent and reliable childcare services, adhering to established routines and special requests
- Maintained open and effective communication with parents/guardians, providing updates and ensuring alignment on childcare needs and preferences
- Fostered strong, positive relationships with children, creating a nurturing and engaging environment that supported their social and emotional development
Lawn Care Business Owner
Independent Management
Corpus Christi, USA
01.2020 - 09.2022
- Independently managed client scheduling, service quotations, and customer relations
- Performed routine maintenance and minor repairs on all lawn care tools and equipment, ensuring operational readiness and extending asset lifespan
- Adhered strictly to safety protocols and manufacturer instructions for the safe and efficient operation of all landscaping equipment
- Expertly pruned and trimmed trees and shrubs using appropriate tools (shears, pruners, chainsaws) to maintain plant health, aesthetics, and safety
- Performed detailed maintenance including deadheading, weeding, and general cleanup to enhance garden aesthetics
Education
High School Diploma -
Flour Bluff
Corpus Christi, TX12-2023
Some College (No Degree) - Hospitality And Tourism Management
Del Mar College
Corpus Christi, TXSkills
First Aid & Red Cross Certifications
Food Handlers Certification
Customer Relations
Promotional & Marketing Campaigns
Public Speaking
Visual Merchandising
Social Media Management
POS & Retail Software Operation
Certification
- CPR Certified
- Food handlers Certified
- Red Cross first aid Certified
- ServSafe Food Protection Manager Certification
Languages
American Sign Language, Intermediate, ASL class for two years at Flour Bluff High School
Affiliations
- World Language club member
- Small Business Owners Administration member
- Ladies of the Red Hat Society
- STARR rescue group foster
Languages
English
Native/ Bilingual
ASL
Elementary
References
References available upon request.
Timeline
Key Holder & Social Media Manager
Trudy' Hallmark
05.2024 - Current
Event Coordinator
Corpus Christi Athletic Club
11.2023 - Current
Social Media Manager & Teacher
Snapology
04.2022 - 07.2023
Waitressing
"8"
03.2022 - 01.2023
Private Nanny
Independently Employed
03.2022 - 11.2022
Lawn Care Business Owner
Independent Management
01.2020 - 09.2022
High School Diploma -
Flour Bluff
Some College (No Degree) - Hospitality And Tourism Management
Del Mar College
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