Hannah Giudice
Goleta,CA
Summary
Adaptable individual with experience in administrative roles and managing office operations. Strong organizational skills, creativity, and problem-solving. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality results.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Hollister Village Apartments | Lyon Living
08.2023 - Current
- Greeted clients, showed apartments, and prepared leases
- Assisted property manager with daily activities for 150+ units
- Verified tenant incomes and other information before accepting lease applications
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Responded to requests and scheduled appointments for property showings
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
- Wrote and submitted reports to highlight developments and statistics of occupied properties
- Planned and coordinated resident events
Leasing Professional
Solis Isla Vista | Coastal Ridge Real Estate
12.2022 - 08.2023
- Provided prospects with information on property and availability
- Prepared move-out and move-in packets for 50+ units
- Distributed and followed up on tenant renewal notices
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services
- Prepared and mailed FMO statements
- Planned, scheduled and hosted resident events
- Conducted regular inspections of both interior and exterior of properties for damage
- Generated leads through phone calls, emails and face-to-face interactions
- Developed and implemented marketing strategies to attract prospects
- Communicated effectively with owners, residents, and on-site associates
- Created marketing content across various platforms
Sales Promoter
Baja Sharkeez
06.2022 - 02.2023
- Provided coupons, product samples and informational brochures to customers
- Requested contact information from potential customers to provide additional information
- Improved company visibility by meeting with and maintaining contact with customers
- Utilized social media, email and text to notify people of special events and product deals
- Created promotional flyers using Canva and Photoshop
Front Desk Associate
Marina Beach Motel
11.2021 - 10.2022
- Maintained cleanliness and organization of front desk area
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Entered and updated sensitive customer information during check-ins and room changes
- Answered guest questions and referred to local points of interest
- Collected room deposits, fees, and payments
- Answered customer phone calls promptly and appropriately handled needs
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Kept accounts in balance and ran daily reports to verify totals
Education
Interior Design -
Santa Barbara City College
Santa Barbara, CACuesta College
San Luis Obispo, CASkills
- Advanced in Microsoft Office (Excel, Word, Outlook, Powerpoint)
- Advanced Knowledge with Canva, Instagram, Tik Tok, Lightroom, Photoshop, and Illustrator
- 6 years of experience is customer facing roles (barista, hospitality)
- Residential Interior Design: Professional Certificate (2019)
Languages
English
Timeline
Leasing Consultant
Hollister Village Apartments | Lyon Living
08.2023 - Current
Leasing Professional
Solis Isla Vista | Coastal Ridge Real Estate
12.2022 - 08.2023
Sales Promoter
Baja Sharkeez
06.2022 - 02.2023
Front Desk Associate
Marina Beach Motel
11.2021 - 10.2022
Interior Design -
Santa Barbara City College
Cuesta College
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