Hannah Glenn
Alabaster,AL
Summary
Skilled in patient communication and infection control, I enhanced patient safety and satisfaction at UAB Medicine by advocating for their needs and maintaining equipment cleanliness. My experience at Hibbett Sports Store and Jacks honed my customer service skills, contributing to team success and efficiency through professionalism and ethics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Transporter
UAB Medicine
04.2024 - 07.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
Sales Associate
Hibbett Sports Store
12.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Team Member
Jacks
03.2020 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Associate of Science - Business Management
Jefferson State Community College
Birmingham, AL05-2027
High School Diploma -
Thompson High School
Alabaster, AL05-2023
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Professionalism and ethics
- Basic life support certification
- Infection control
- Medical documentation
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Languages
English
Native or Bilingual
ASL
Limited Working
Timeline
Patient Transporter
UAB Medicine
04.2024 - 07.2024
Sales Associate
Hibbett Sports Store
12.2023 - 03.2024
Team Member
Jacks
03.2020 - 08.2021
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Associate of Science - Business Management
Jefferson State Community College
High School Diploma -
Thompson High School
Similar Profiles
Jameria HendersonJameria Henderson
Registered Nurse at UAB MedicineRegistered Nurse at UAB Medicine
Christen ChristofidesChristen Christofides
Appointment Scheduler at UAB MedicineAppointment Scheduler at UAB Medicine
ShaQuoria TaylorShaQuoria Taylor
Patient Access Representative at UAB MedicinePatient Access Representative at UAB Medicine