Hannah Glod
Birdsboro,PA
Summary
Compassionate Recovery Advocate known for productivity and efficient task completion. Skilled in de-escalation and intervention as well as conflict resolution. Excelling at communication, empathy, and resilience, ensuring patients feel understood during their recovery journey and that staff feel supported and apart of a hardworking team. Ready to use these skills to facilitate a positive atmosphere for patients and families as well as recovery advocate staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recovery Advocate
Caron Treatment Centers
Wernersville, Pennsylvania
10.2022 - Current
- Holding recovery principles, working directly with patients to provide a safe space and trauma-informed treatment.
- Computer literacy and documentation such as incident reports, progress notes and assessments.
- Provided intervention and de-escalation skills during patient distress and in non-routine discharge scenarios.
Counselor Assistant
Retreat Behavioral Health
Ephrata, Pennsylvania
03.2021 - 09.2021
- Became knowledgeable in 12 step recovery programs and inpatient treatment methods
- Provided patient care and build skills of active listening, observation and strong communication skills
Education
GED -
Reading Area Community College
Reading, PA12-2020
Some College (No Degree) - Psychology
Reading Area Community College
Reading, PASkills
- Intervention and de-escalation practices
- Computer literacy
- Observation and documentation
- Knowledge of recovery programs
- Conflict resolution
Certification
- CPR & First Aid
- Naloxone
Other
- Member of the BHT Process and Communication Support Committee (2023-2024)
- Learned completing Daily Schedule and other tasks that are normally completed by a lead, when one is not present.
Timeline
Recovery Advocate
Caron Treatment Centers
10.2022 - Current
Counselor Assistant
Retreat Behavioral Health
03.2021 - 09.2021
GED -
Reading Area Community College
Some College (No Degree) - Psychology
Reading Area Community College
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