Hannah Goetz
Cedarburg,Wisconsin
Summary
A lifeguard with well-honed supervisory skills. Certified in CPR/AED/First Aid. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Consistently remains calm and focused in stressful environments. Committed to promoting safety in and around large bodies of water.
Combined with strong knowledge about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
As well, a dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
River Club Of Mequon
06.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Server
River Club Of Mequon
10.2022 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Lifeguard
Cedarburg Community Pool
06.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Custodian
Webster Middle School
09.2019 - 03.2020
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Education
High School Diploma -
Cedarburg High School
Cedarburg, WI06.2023
Skills
- Staff Support
- Public Safety
- Customer Needs Assessments
- Special Event Planning
- Creative Thinking
- Excellent Communication Skills
- Attention to Detail
- Adaptable and Flexible
- Natural Leadership
Certification
- First Aid/CPR Certified
Timeline
Server
River Club Of Mequon
10.2022 - 10.2022
Lifeguard
River Club Of Mequon
06.2022 - Current
Lifeguard
Cedarburg Community Pool
06.2021 - 08.2021
Custodian
Webster Middle School
09.2019 - 03.2020
High School Diploma -
Cedarburg High School
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