Summary
Overview
Work History
Education
Skills
Websites
Professional Highlights
Timeline
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HANNAH GRACE SALMON

Frisco,TX

Summary

Dynamic retail professional with a proven track record of driving over $930,000+ in sales through strategic trend forecasting, effective vendor partnerships, and hands-on sales floor leadership. Skilled in leveraging data analysis and communication to optimize assortments, enhance customer satisfaction, and deliver consistent sales growth.

Overview

13
13
years of professional experience

Work History

Accessory Buyer/Sales Floor Manager

Lukes Locker
Dallas, TX
09.2022 - Current
  • Achieved over $930,000+ in total sales over 2.5 years, consistently exceeding individual sales goals.
  • Managed buying responsibilities for over 20 brands, overseeing product selection, vendor communication, and inventory planning.
  • Maintained 30+ employees with daily, weekly, and monthly training.
  • Proficient in the RICS database, POS system/platform, Microsoft PowerPoint, Excel, Word, and Salesforce.
  • Successfully managed a 1.5% turn rate into a company goal of 3.0% within a 1.5-year time span (small business).
  • Played a key role in reaching an 80% annual sell-through rate through effective merchandising and product selection.
  • Worked closely with finance to achieve targeted inventory turnover rates by aligning purchasing strategies with sales performance, and margin goals.
  • Developed a comprehensive assortment of accessories that aligned with the company's overall brand strategy.
  • Facilitated communication between vendors and internal departments, such as accounting and shipping departments.
  • Maintained accurate records related to purchases and deliveries of accessories under purchase order numbers (PO).
  • Researched and evaluated potential accessory vendors based on product selection, pricing, quality, and service.
  • Kept track of frequent customers by creating a personal 'customer log' to send new product arrivals and product features, meeting customers' wants and needs.
  • Worked many hats as a buyer, manager, and sales floor associate.
  • Adequate in the shoe fitting process—runners to walkers, or just being on your feet all day. Product knowledge, and any footwear recommendations.

FULFILLMENT- ORDER PICKUP (MANAGER)

TARGET CORPORATION
Frisco, TX
10.2021 - 09.2022
  • Maintained picking of online guest orders. Guest orders included in-store, drive-up, and ship-to-home orders under strict time frames. Trained new hires and existing team members in the fulfillment department.
  • Applied interdepartmental knowledge to locate items on the sales floor and in the stockroom for guest orders under timed deadlines.
  • Maintained a 98% picked-on-time rate.
  • Contributed to department and store productivity metrics by processing and packing items with minimal downtime between orders.
  • Averaged picking 1,500 items per week, and maintained a 3% or less INF (Item Not Found) rate.
  • Trained 30+ new hires and/or existing team members in fulfillment.
  • Optimized productivity with knowledge of store planogram.
  • Developed strategies to navigate the sales floor for a more efficient picking journey.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Analyzed customer feedback data to develop action plans for improving services offered.

NATIONAL ACCOUNT MANAGER, INSIDE SALES

IWG PLC.
CARROLTON, TX
06.2021 - 10.2021
  • Managed more than 200+ accounts nation-wide, including Canada territories. Consulted solutions for executive office spaces by identifying important business needs; ranging from 1-3 tier Virtual Offices, Reserved Private Offices, and Reserved CO-working Offices (Regus, SPACES, HQ, Signature, and N.18).
  • Recognized as 2nd tier Inside Sales Agent in the first month of being on board with company (85-100 sales per month).
  • Created multiple channels of communication with potential clients, voice to voice and email communication with consistent follow up procedures.
  • Developed online proposals for client services.
  • Maintained high conversion rate of 86% for tour bookings and selling direct offices and services.
  • Knowledge of billing invoices with 1-2 month refundable retainer and billing one month in advanced.
  • Navigated CRM system of Dynamics, managing follow up calls, emails and managed dashboard system.
  • Averaged 65% on queue call time.

MARKETING, COMMUNICATIONS, AND BRANDING COORDINATOR

VEB SOLUTIONS, INC.
ADDISON, TX
02.2020 - 01.2021
  • Maintained more than 12 partner and distributor relationships by developing and implementing go-to-market strategies. Managed Marketing Development Funds within channel partner companies to support a range of marketing initiatives. Handled social media accounts to increase brand awareness and lead generation.
  • Increased followers on social media channels by 150% on average, resulting in rapid sales and lead generation.
  • Initiated a series of marketing campaigns including email, print, and social media analysis.
  • Produced co-branded and white labeled content across email and social media channels to enhance product knowledge to existing and potential clients.
  • Coordinated quarterly virtual events to discuss go-to-market strategies with a multi-channel approach.
  • Performed A/B email testing through Salesforce to test highest open and/or click-through rates.
  • Collaborated closely with sales team to develop targeted product initiatives and promotions.
  • Incremented sales by 35% by implementing a Security Awareness campaign targeted to remote working.
  • Managed 3 different sport season tickets for partners and clients to attend as a result of our quality relationship (Pre-COVID-19).

COMMUNITY MANAGER

REGUS LLC
Dallas, TX
07.2019 - 02.2020
  • Managed more than 70 client accounts, with designated long-term executive office suite locations, and mailbox services. Audited center daily reports, checking suspensions, overdue invoices, client move-ins and move-outs, and tours. Managed audits of monthly invoices to identify and resolve billing inconsistencies.
  • Maintained 80% center occupancy by achieving high levels of renewal rates.
  • Developed and drove the adoption of an efficient onboarding process for new incoming clients.
  • Performed periodic checks to determine which products to order for the center on a weekly basis.
  • Managed all aspects of workplace operations, including contractors, building/facility management, mail delivery services, and personnel teams providing services to the company.
  • Communicated and escalated any issues identified during the day-to-day performance of the job duties, and followed through on the resolution of any change requests or virtual ticket raises.
  • Provided sustained IT support with executive office suite telecommunications.
  • Compiled reports on website traffic, conversions, and other metrics.

RETAIL SALES CONSULTANT

AT&T CORPORATE STORE
Frisco, TX
05.2018 - 07.2019
  • Leveraged product expertise, sales abilities, and customer relations skills to accomplish significant and sustainable gains in revenue for wireless and entertainment products. Increased brand awareness through event marketing, demonstrations, and promotions. Managed tracking of weekly, semi-monthly, and monthly KPI goals.
  • Exceeded consultant sales quotas each month, averaging more than 105% of goal.
  • Achieved and maintained a 97% NPS customer satisfaction rate.
  • Promoted product features and benefits while formulating strategies for overcoming objectives.
  • Negotiated sales price and completed purchase contracts; sold product warranties and upgrade services.
  • Assisted with inventory tracking, restocking/merchandise placement, and storeroom organization.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

ASSISTANT MANAGER

FINISH LINE
Frisco, TX
08.2012 - 09.2018
  • Managed 20 associates in daily operations, implementing quality training for new hires and existing employees while overseeing monthly goal settings. Monitored cash flow and deposits, increasing accuracy while reducing discrepancies. Utilized database and spreadsheet applications to prevent loss and optimize requisitions.
  • Maintained inventory of more than 3,500 line items across 4 departments.
  • Reduced time spent on inventory management 20% by reorganizing physical storage of supplies.
  • Exceeded retail sales goals by an average of 17% every quarter in 2016.

Education

BA - Communications & Marketing

UNIVERSITY OF NORTH TEXAS

Skills

  • COMMUNICATIONS
  • Sales analysis
  • Trend forecasting
  • Vendor management
  • Inventory management
  • Customer relationship management
  • Brand strategy alignment
  • Market research
  • Data analysis
  • Product assortment
  • Communication skills
  • Time management
  • Product selection
  • Consumer behavior
  • Fashion awareness
  • Pricing strategy
  • Merchandise planning
  • Supplier relationship management
  • Merchandising operations
  • Multi-tasking strength
  • Strategic sourcing
  • Financial planning
  • Customer service
  • Trend analysis
  • Retail management
  • Product knowledge
  • Messaging
  • Marketing
  • Sales
  • Customer relations
  • Problem solving
  • Product marketing
  • Presentations
  • Team building
  • Training and development
  • Mentoring
  • Goal setting
  • scheduling
  • Inventory management
  • Rewards programs
  • Leads generation
  • MS Office
  • Adobe Acrobat
  • Salesforce
  • Dynamics

Professional Highlights

  • Recognized as 2nd tier Inside Sales Agent in the first month of being on board with company (85-100 sales per month)
  • Incremented sales for VEB Solutions, Inc. by 35% implementing a Security Awareness campaign targeted to remote working.
  • Achieved and maintained 85% occupancy levels for Regus LLC, managing more than 70 client accounts with designated long-term executive office suite locations and mailbox services.
  • Led team at AT&T in averaging 105%+ for sales quotas while maintaining a 97% NPS customer satisfaction rate.
  • Directed 20 team members at Finish Line in exceeding retail sales goals by an average of 17% in 2016.
  • Trained new hires and existing employees at Finish Line in promoting product and benefits to potential clients.

Timeline

Accessory Buyer/Sales Floor Manager

Lukes Locker
09.2022 - Current

FULFILLMENT- ORDER PICKUP (MANAGER)

TARGET CORPORATION
10.2021 - 09.2022

NATIONAL ACCOUNT MANAGER, INSIDE SALES

IWG PLC.
06.2021 - 10.2021

MARKETING, COMMUNICATIONS, AND BRANDING COORDINATOR

VEB SOLUTIONS, INC.
02.2020 - 01.2021

COMMUNITY MANAGER

REGUS LLC
07.2019 - 02.2020

RETAIL SALES CONSULTANT

AT&T CORPORATE STORE
05.2018 - 07.2019

ASSISTANT MANAGER

FINISH LINE
08.2012 - 09.2018

BA - Communications & Marketing

UNIVERSITY OF NORTH TEXAS

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