Hannah Granruth
Bird In Hand,PA
Summary
Dedicated hospitality professional with a strong background at Lancaster Country Club, excelling in customer service and problem-solving. Proven ability to train staff and maintain health code compliance while fostering positive relationships with guests. Recognized for reliability and teamwork, ensuring a safe and welcoming environment for all patrons.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable of successfully working in a fast paced environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barn Hand
Bridge Acres Stable
06.2024 - Current
- Helped ensure all equipment for riders and horses were properly placed, and in safe conditions.
- Made sure to tend to horses dietary needs.
- Experience in tending to minor wounds on horses and children.
- Helped efficiently run activities for children.
Hospitality Worker
Lancaster Country Club
04.2023 - Current
- Handled transactions with member accounts
- Trained new staff members on proper customer service and hospitality policies.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Developed and maintained positive relationships with members and guests for satisfaction.
Hospitality Worker
Oola Bowls
09.2024 - 03.2025
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Reduced risks by maintaining clean and organized work environment.
- Trained new staff members in customer service techniques and how to properly make orders.
- Properly followed all health and safety regulations when handling orders.
Education
High School Diploma -
Conestoga Valley High School
Lancaster, PA06-2025
Skills
- Teamwork and collaboration
- Excellent communication
- Safe equipment use
- Reliability
- Health code compliance
- Problem-solving skills
- Customer service
- Cleaning and sanitizing
- Supply restocking
Certification
AHA CPR and First Aid certification
Timeline
Hospitality Worker
Oola Bowls
09.2024 - 03.2025
Barn Hand
Bridge Acres Stable
06.2024 - Current
Hospitality Worker
Lancaster Country Club
04.2023 - Current
High School Diploma -
Conestoga Valley High School