Hannah Graves
Ames,Iowa
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Cook
Old Chicago Pizza
10.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Sales Associate
The Funky Zebras
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Lifeguard
Crow Valley Golf Club Inc
06.2019 - 06.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Cleared pool areas of debris and hazardous objects to increase safety.
Pool Attendant
Deer Springs
05.2017 - 06.2019
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Checked side duty list for opening and closing procedures.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
- Checked chemicals and administered necessary chemicals
Sales Associate
The Mad Potter
10.2017 - 01.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Education
No Degree - Graphic Design
Iowa State University
Ames, IA05.2025
Skills
- Garnishing and Plating
- Food Spoilage Prevention
- Kitchen Sanitization
- Food Plating and Presentation
Timeline
Cook
Old Chicago Pizza
10.2022 - Current
Sales Associate
The Funky Zebras
09.2022 - Current
Lifeguard
Crow Valley Golf Club Inc
06.2019 - 06.2022
Sales Associate
The Mad Potter
10.2017 - 01.2020
Pool Attendant
Deer Springs
05.2017 - 06.2019
No Degree - Graphic Design
Iowa State University
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