Hannah Greene

• Streamlined registration processes, resulting in smoother check-in experiences for both campers and their families.
• Enhanced camper experience by designing and implementing engaging activities and programs for various age groups.
• Maintained a safe environment for campers through strict adherence to safety protocols and guidelines.
• Coordinated logistics for off-site field trips, ensuring seamless transportation arrangements while maintaining a focus on safety protocols at all times.
• Oversaw budget planning to ensure proper allocation of resources for successful camp operations.
• Managed staff scheduling, ensuring full coverage for all camp activities throughout the summer season.
• Developed comprehensive emergency response plans for potential incidents at the campsite, ensuring staff were well-prepared to handle a variety of situations.
• Recruited hired, trained, and managed a team of diverse counselors who provided exceptional care for campers.
• Cultivated a positive work culture among staff members by organizing team-building events that fostered camaraderie throughout the summer season.
• Planned weekly camp program schedules for sports, field trips and arts and crafts activities.
• Promoted inclusion among camp participants by creating specialized programming tailored to accommodate varying abilities or interests of individual attendees.

• Worked with children of varying age, interest, skill, and developmental levels.
• Led groups of children safely through variety of camp activities.
• Supported children by actively listening and offering encouragement.
• Organized and guided group activities by leading, coaching, and participating with campers.
• Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
• Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
• Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
• Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
• Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
• Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

• Responsible for helping to prepare meals at our local soup kitchen for the homeless and less fortunate in our community.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
• Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Contributed to smooth restaurant operations by promptly resetting tables for new customers.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Worked well in diverse team settings by partnering with others to complete tasks.