Hannah Greeno
Pittsford,VT
Summary
Provides the skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Walgreens
Brandon, VT
03.2023 - 08.2024
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
Crew Trainer
Kamuda's Country Market
Pittsford, VT
03.2022 - 03.2023
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Ensured that all safety protocols were followed during training sessions.
- Answering phone calls promptly and listening intently to ensure accuracy.
- Food preparation and order-taking.
Crew Trainer
McDonald's
Rutland, VT
02.2020 - 03.2022
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Encouraged open communication between trainees and management throughout the learning process.
- Ensured that all safety protocols were followed during training sessions.
Education
Bachelor of Science - Psychology
University of Vermont
Burlington, VT05-2028
High School Diploma -
Otter Valley Union High School
Brandon06-2024
Skills
- Administrative duties
- Verbal and written communication
- Positive and professional
- Administrative tasks
- Schedule and calendar management
- Email correspondence
- Research skills
- Problem-solving abilities
- Multitasking Abilities
- Professional and mature
- Workflow Management
- Problem-solving aptitude
Timeline
Customer Service Associate
Walgreens
03.2023 - 08.2024
Crew Trainer
Kamuda's Country Market
03.2022 - 03.2023
Crew Trainer
McDonald's
02.2020 - 03.2022
Bachelor of Science - Psychology
University of Vermont
High School Diploma -
Otter Valley Union High School
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