Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Guardiola

Lafayette,IN

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant/Team Leader

Riggs Community Health Center
2020.05 - Current
  • Enhanced patient care by implementing effective communication and collaboration among team members.
  • Provided exceptional patient support, addressing concerns and facilitating seamless appointment scheduling.
  • Assisted with clinical procedures, ensuring physician''s instructions were followed accurately for optimal patient outcomes.
  • Promoted a safe working environment by adhering to infection control protocols in accordance with OSHA guidelines.
  • Evaluated team performance regularly, providing constructive feedback for continuous improvement in professional development.
  • Maintained strict adherence to HIPAA regulations, protecting patient confidentiality and safeguarding sensitive information.
  • Collaborated with physicians to optimize patient scheduling, reducing wait times and enhancing patient satisfaction.
  • Managed appointment scheduling effectively, accommodating urgent visits while maintaining a smooth daily workflow for the entire team.
  • Monitored medical equipment maintenance schedules to ensure all devices were functioning optimally during critical procedures.
  • Established positive rapport with patients through empathetic communication and attentive service.
  • Ensured timely completion of administrative duties, contributing to a well-managed medical office environment.
  • Supported healthcare providers by preparing examination rooms promptly before each appointment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Measured patient pulse oximetry.

Assembly Line

Subaru Of Indiana Automotive
2019.09 - 2020.04
  • Perform machine tool changes to keep line running at optimal performance
  • Perform quality checks to ensure machines are producing standardized parts
  • Able to proficiently meet the company deadlines in a timely manner
  • Adaptable in a multitasking environment.

Sales Associate

Macy's Backstage
2019.03 - 2019.09
  • Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution
  • Met personal/team sales targets and call handling quotas
  • Provided accurate, valid and complete information by using the proper methods/tools.

Team Member

Dairy Queen
2017.06 - 2017.10
  • Mastered point-of-service (POS) computer system for automated order taking
  • Maintained working knowledge of restaurant
  • Took initiative to find extra tasks when scheduled duties were completed
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.

Education

No Degree - Criminology

Ivy Tech Community College of Indiana
Lafayette, IN
2020

High School Diploma -

Lafayette Jefferson High School
Lafayette, IN
05.2017

Skills

  • Proven ability to read and perform vital signs
  • Knowledgeable of insurance coding and administrative procedures
  • Proficient with EKG electrode placement (within 90% accuracy)
  • Skilled at accurately documenting patient history
  • Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
  • Patient Care (Less than 1 year)
  • Experience Administering Injections (Less than 1 year)
  • Clinical Leadership
  • Team Building and Motivation
  • Staff Training and Development
  • Patient Care Coordination
  • HIPAA Compliance Expertise
  • Appointment Scheduling

Certification

  • Certified Medical Assistant, 05/01/24
  • BLS, 05/01/26

Timeline

Medical Assistant/Team Leader

Riggs Community Health Center
2020.05 - Current

Assembly Line

Subaru Of Indiana Automotive
2019.09 - 2020.04

Sales Associate

Macy's Backstage
2019.03 - 2019.09

Team Member

Dairy Queen
2017.06 - 2017.10

No Degree - Criminology

Ivy Tech Community College of Indiana

High School Diploma -

Lafayette Jefferson High School
  • Certified Medical Assistant, 05/01/24
  • BLS, 05/01/26
Hannah Guardiola