Summary
Overview
Work History
Education
Skills
References
Timeline
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Hannah Hale

Hurricane,WV

Summary

Direct and driven employee with 8 years of experience using superior attention to detail and accuracy to produce quality work. Efficient and highly productive under pressure and consistent in meeting tight deadlines. Focused employee and proofreader with expertise in organization and goal driven style guidelines.

Overview

6
6
years of professional experience

Work History

Billing Editor

Sarnova
Chappaqua, NY
01.2023 - Current
  • Maintained positive working relationship with fellow staff and management.
  • Coded diagnoses and procedures from patient medical records using ICD-10-CM and CPT-4 codes.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Maintained up-to-date knowledge of coding changes, updates, and new rules.

EMS Dispatcher

CAMC General Hospital
Charleston, WV
10.2019 - 11.2023
  • Maintained detailed records on all dispatched calls including response times, type of incidents handled.
  • Stayed up-to-date with local regulations concerning EMS operations in order to ensure compliance at all times.
  • Notified hospitals regarding pending arrivals; provided patient condition reports upon request.
  • Operated computer aided dispatch system which includes entering data into a database, retrieving information from the database, printing reports.
  • Researched previous calls in order to provide additional information that may be helpful when responding to similar incidents in the future.
  • Used radio, telephone and computer system to update first responders with new information.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

EMT-Basic

Health Net
Charleston, WV
05.2018 - 10.2019
  • Operated ambulances safely under emergency conditions while following all traffic laws.
  • Participated in continuing education programs to stay current on best practices in EMS care.
  • Transported patients safely to minimize discomfort and prevent further injury.
  • Communicated effectively with hospital staff upon arrival at the destination facility.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Suctioned airways to clear obstructions and help patients breathe.
  • Positioned patients in preparation for treatment and transport.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Replaced linens and blankets and restocked supplies in ambulance to prepare team for next service.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Interviewed patients to obtain medical history and details on current issues.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Remained level-headed and proactive during emergency situations.
  • Loaded and transported patients from hospitals to rehab centers or other medical facilities.
  • Reported abnormal changes in patient's physical, mental and emotional conditions to nursing staff for re-evaluation.

Education

Certificate - EMT-B

RESA 3
Dunbar, WV
07-2016

High School Diploma -

Nitro High School
Nitro, WV
05-2015

Skills

  • Fact-Checking
  • Document Proofreading
  • Maintaining Standards
  • Quality Controls
  • Deadline-Driven
  • Organizational Abilities
  • Anatomy and Physiology
  • HIPAA Compliance
  • Medical Billing Software
  • Data Entry
  • Medical Billing
  • Medical Emergencies
  • Supply Restocking
  • Vital Signs Monitoring
  • Patient Transport
  • Medical Coding
  • Direct Patient Care
  • Quality Assurance Controls
  • Reporting and Documentation
  • Basic Life Support
  • CPR and First Aid
  • Critical Decision-Making Skills

References

References available upon request.

Timeline

Billing Editor

Sarnova
01.2023 - Current

EMS Dispatcher

CAMC General Hospital
10.2019 - 11.2023

EMT-Basic

Health Net
05.2018 - 10.2019

Certificate - EMT-B

RESA 3

High School Diploma -

Nitro High School

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Hannah Hale