Hannah Hanks
Nocona,TX
Summary
Dynamic accounting professional with extensive experience at Kestra Financial, excelling in financial reporting and cash management. Proficient in SAP and Netsuite, I consistently deliver accurate month-end closes and optimize accounts receivable. Known for strong analytical skills and a commitment to compliance, I drive efficiency and enhance financial integrity.
Overview
10
10
years of professional experience
Work History
Customer Support
Arise
Nocona, TX
10.2023 - Current
- Delivers exceptional call center support to enhance customer satisfaction and retention rates.
- Achieves outstanding scoring metrics through effective service delivery and issue resolution.
- Upsold relevant products to meet customer needs and drive revenue growth.
- Responds promptly to customer inquiries via phone and chat, ensuring timely assistance.
- Processes digital requests for members to facilitate seamless service experiences.
Staff Accountant
Kestra Financial
Austin, TX
09.2019 - 03.2022
- Executed month-end journal entries to ensure accurate financial reporting.
- Prepared balance sheet reconciliations to verify account accuracy.
- Compiled audit documentation to support financial audits.
- Processed daily deposits to maintain cash flow integrity.
- Issued invoices to customers for prompt payment collection.
- Managed accounts receivable to optimize cash management.
Staff Accountant
American Gypsum
Dallas, TX
06.2019 - 08.2019
- Executed bank reconciliations for multiple accounts to ensure accuracy and compliance.
- Compiled reports on sales, shipments, and production for month-end reporting package.
- Prepared journal entries to facilitate month-end close processes.
Accountant
Aquasana
Haltom City, Texas
03.2017 - 04.2019
- Facilitated month-end closing by preparing and posting all journal entries accurately.
- Performed month-over-month GL account analyses alongside spend forecasting evaluations.
- Executed regular balance sheet reconciliations to maintain financial integrity.
- Oversaw maintenance of fixed assets.
- Managed Kronos time data inputs to ensure precise payroll calculations.
- Compiled documentation for audits, supporting both internal and external reviews.
- Handled accounts receivable management, reconciling retail portal transactions effectively.
- Analyzed fraud cases and initiated implementation of Forter fraud prevention tool.
Auditor/Tax Accountant
Kirk and Richardson
Fort Worth, Texas
08.2015 - 02.2017
- Conducted audits of internal controls at school districts to assess compliance with regulations.
- Examined records and documentation to ensure adherence to GASB standards.
- Filed tax returns for individuals, partnerships, and S-corps accurately and promptly.
- Performed bookkeeping responsibilities for various clients throughout the year.
Education
BBA - Accounting
HARDIN-SIMMONS UNIVERSITY
Abilene, TX12.2014
Skills
- SAP and Netsuite
- Microsoft Dynamics and Great Plains
- Excel and QuickBooks
- Peachtree and Kronos
- Salesforce management
Timeline
Customer Support
Arise
10.2023 - Current
Staff Accountant
Kestra Financial
09.2019 - 03.2022
Staff Accountant
American Gypsum
06.2019 - 08.2019
Accountant
Aquasana
03.2017 - 04.2019
Auditor/Tax Accountant
Kirk and Richardson
08.2015 - 02.2017
BBA - Accounting
HARDIN-SIMMONS UNIVERSITY