Summary
Overview
Work History
Education
Skills
Websites
Activities
Timeline
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Hannah Hargraves

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Adoptions Counselor and Kennel Staff

Brandywine Valley SPCA
New Castle, DE
02.2023 - Current
  • Assist and inform customers to help them find their perfect pet
  • Help the behavior team with dog meets, dog tests, and evaluations
  • Assist HERD with medical aid for the animals
  • Care for the animal population of the shelter
  • Carry out front desk obligations including adoptions, owner surrenders, reclaims, fosters, and intakes administrative functions with inputting receipts, answering the phone, assisting customers/staff/volunteers.
  • Provided support to adoptees by connecting them with appropriate resources when necessary.
  • Recognized as employee of the month in May 2023

Coach and Lesson Instructor

Hagerstown Area Summer Swim Team
Hagerstown, MD
06.2021 - 08.2022
  • Instructed a team of over 20 youths
  • Worked with smaller groups of younger kids to teach them beginners swimming
  • Communicated with coaches and athletes to discuss tournaments, competitions and other events.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Created a culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Mentored and encouraged youth to develop strong work ethic by being a positive role model and regularly practicing skills.

Lifeguard/Manager

Continental Pools
Frederick, MD
05.2018 - 09.2019
  • Managed a small team of lifeguards
  • Monitored pool area activities on a daily basis to ensure proper use of equipment and adherence to rules and regulations.
  • Ensured that all necessary supplies such as first aid kits were fully stocked at all times during operational hours.
  • Recognized swimmers in need of assistance and acted quickly.
  • Relayed issues such as facility maintenance needs to supervisor.
  • Checked chemical level of pool and notified maintenance department of issues.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Summer Intern

Dan Ryan Builders
Williamsport, MD
05.2019 - 08.2019
  • Assisted with clerical duties around the office.
  • Maintained accurate records and files pertaining to departmental areas of responsibility.
  • Assisted in routine research, investigations and special projects to support work of the Sales and Marketing department.
  • Utilized filing system to organize personel files, keeping up-to-date and easily accessible data.

Education

Associates degrees - Mathematics, Business

Hagerstown Community College
Hagerstown, MD
05.2020

Current - Economics

University of Delaware
Newark, DE

Academy Program -

Boonsboro High School

Skills

  • Animal Behavior
  • Pet Point
  • Microsoft Excel and Google Workspace
  • Customer Service
  • Leadership

Activities

  • Maryland Swimming, MD, Athlete representative/Diversity Committee Athlete Chair, 2018, 09/30/20, Helped shape Maryland Swimming to better suit the athletes that participate.
  • Leo Club, Boonsboro, MD, Secretary, 09/01/16, 05/31/18, Organized and ran student drives as well as other volunteer activities.
  • Swam Division I for the University of Delaware 2020-2021

Timeline

Adoptions Counselor and Kennel Staff

Brandywine Valley SPCA
02.2023 - Current

Coach and Lesson Instructor

Hagerstown Area Summer Swim Team
06.2021 - 08.2022

Summer Intern

Dan Ryan Builders
05.2019 - 08.2019

Lifeguard/Manager

Continental Pools
05.2018 - 09.2019

Associates degrees - Mathematics, Business

Hagerstown Community College

Current - Economics

University of Delaware

Academy Program -

Boonsboro High School

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Hannah Hargraves